Offer summary

Qualifications:

Bachelor’s Degree in Business or related field required., Minimum three years’ experience in Patient Access in an acute care setting., Experience in a high-volume facility of at least 500 beds is preferred., Clinical or practice management experience with at least 2 years may be considered..

Key responsibilities:

Assist the Director in daily operations of all Patient Access functions.

Serve as the liaison between the Shared Service Center and the facility.

Ensure adherence to patient experience expectations and quality assurance on registrations.

Conduct monthly staff meetings and handle on-call responsibilities for staffing and problem-solving.

Job description

Company Description

CCG Talent Management is not only a business solutions company but a company that believes success starts with the individual. CCG Business Solutions has been consulting and providing talent placement services since 2007. Our team understands the principles of connecting purpose to business. We are currently recruiting for a ONSITE Patient Access Manager- relocation to San Antonio, TX

Job Description

What will you do?

As the Patient Access Manager, you will be responsible for assisting the Director in daily operations of all Patient Access functions and serve as the liaison between the Shared Service Center (SSC) and the facility.

Responsible for the Model AIDET guidelines in all interactions with the patient and ensure staff are adhering to the patient experience expectations.
Responsible for ensuring QA on registrations for all areas of Registration.
Perform patient registration functions when needed to ensure wait times are kept to a minimum.
Follow-up on patient complaints promptly.
Supervise and maintain the productivity of employees.
Responsible for Dept. Operations Report, FTEs and Operating budgets.
Responsible for conducting monthly staff meetings and in-services for all responsible areas.
Assume on-call responsibilities to ensure adequate staff and problem solving

Benefits

Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
Free counseling services and resources for emotional, physical and financial wellbeing
401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
Employee Stock Purchase Plan with 10% off HCA Healthcare stock
Family support through fertility and family building benefits with Progyny and adoption assistance.
Referral services for child, elder and pet care, home and auto repair, event planning and more
Consumer discounts through Abenity and Consumer Discounts
Retirement readiness, rollover assistance services and preferred banking partnerships
Education assistance (tuition, student loan, certification support, dependent scholarships)
Colleague recognition program
Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.