Technical Business Analyst

Montu is Australia's largest healthtech business with a focus on alternative healthcare. Founded in 2019, it supports patients, doctors and pharmacies through its Alternaleaf clinic, offers accredited healthcare education to clinicians via its SAGED platform, and dispensing solutions to pharmacies across Australia through Leafio.

Montu is also the founding member of Cannabis Council Australia, a non-for-profit advocacy body that advances legislative change across the healthcare landscape. Our mission is to make alternative healthcare more affordable and accessible for the millions who could benefit.

Montu has been recognised as Australia’s fastest-growing tech company in the Deloitte TechFast 50 for two consecutive years (#1 in 2022 and 2023), achieving remarkable revenue growth of 26,000% and 9,000%. Named #1 on LinkedIn’s Top Startups Australia 2024, Montu has cemented its position as the largest business of its kind outside North America and continues to evolve on its journey.

This role is an Australia-based, fully work-from-home position, with access to co-working spaces in Sydney, Melbourne and Brisbane.

Are you a natural problem solver who thrives on transforming business needs into structured, actionable solutions? We're on the lookout for a Technical Business Analyst who can work at the intersection of product, engineering, and delivery—facilitating clarity, driving outcomes, and helping teams do their best work.

In this hybrid role, you'll operate at the heart of project delivery—working closely with Product Managers, Engineers, and business stakeholders to translate ideas into actionable solutions. You'll own the detail and play a critical role in delivering high-impact digital products that improve the way we work and serve our customers.

What You’ll Be Doing:

Requirements Gathering & Analysis

• Collaborate with stakeholders to elicit, refine, and document functional and non-functional requirements.
• Translate business goals into detailed user stories, acceptance criteria, and process flows.
• Clarify technical ambiguities and ensure shared understanding across teams.

Stakeholder Communication & Facilitation

• Act as the liaison between business and technical teams, ensuring goals, constraints, and expectations are clearly understood.
• Facilitate Agile ceremonies (stand-ups, retros, planning) and communicate progress and blockers with clarity.
• Translate high-level business objectives into feasible, valuable product features.

Technical Awareness & Quality

• Understand the technical architecture and limitations of the systems in use.
• Provide input into solution design, keeping both technical feasibility and business outcomes in mind.
• Collaborate with engineers and QA to define Definition of Done, support acceptance testing, and ensure solutions meet the brief.

Product Backlog & Planning

• Collaborate with Product Managers and Delivery Leads to prioritise and refine backlogs.
• Break down complex business needs into structured, testable user stories.
• Balance strategic, BAU, and support requests to ensure optimal team focus

• Extensive experience as a Technical Business Analysis.
• Strong experience with enterprise-grade software solutions and Agile environments.
• Proven ability to document complex business and technical requirements with clarity and structure.
• Skilled in tools like Jira, Confluence, Miro, Figma, and familiar with Agile metrics and workflows.
• Exceptional communication and facilitation skills—you bring people together to deliver.
• Ability to manage ambiguity, balance competing priorities, and stay calm under pressure.
• A passion for creating structure, solving problems, and driving outcomes.

You'll be joining a high-performing, fast-paced team where your work drives meaningful impact in a leading tech company at the intersection of healthcare. We take pride in our driven and results-focused culture, where ambitious individuals can push the boundaries of innovation and contribute to better outcomes for Australians.

Other benefits include:

• Gaining access to SAGED courses and more through the Greenhouse learning platform, fostering continuous growth and development.
• Enjoying discounts with over 450 retailers through our Reward and Recognition platform.
• The freedom of a full-time, work-from-home role.
• Access to co-working spaces in Sydney, Melbourne, Brisbane, and select regional cities.
• Mental health support through our wellbeing platform, Unmind.
• A private health insurance discount through Medibank.
• Up to 8 weeks of paid parental leave.
• Swag kits to celebrate key milestones in your journey with us.
• Enhance your home office with our work from home equipment allowance benefit.
• Being part of one of the fastest-growing industries in Australia, improving the lives of hundreds of thousands of patients.

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We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.