Training Facilitation Manager

Pay Plan Title: Unit Manager

Working Title: Training Facilitation Manager

Cost Center: 51/County - Training

Position Number: 28006

FLSA Status: Exempt

Posting Salary Range: $63,654 - $74,263

Office Location: Remote within Trillium’s catchment area which includes North Carolina counties: Bertie, Camden, Chowan, Currituck, Gates, Halifax, Hertford, Martin, Northampton, Pasquotank, Perquimans, Warren, Beaufort, Dare, Edgecombe, Greene, Hyde, Nash, Pamlico, Pitt, Tyrrell, Washington, Wilson, Carteret, Craven, Duplin, Jones, Lenior, Onslow, Pender, Sampson, Wayne, Bladen, Brunswick, Columbus, Hoke, Lee, Moore, New Hanover, Robeson, Scotland, Anson, Guilford, Montgomery, Randolph, and Richmond.

POSTING DETAILS:

Make an Impact  

Trillium Health Resources is a Tailored Plan and Managed Care Organization (MCO) that manages serious mental health, substance use, traumatic brain injury, and intellectual/developmental disability services in North Carolina. Serving in 46 counties, we help individuals and their families strengthen well-being and build foundations for a healthy life.

Join our team as we empower others to live their best lives by providing access to quality healthcare. We offer a challenging, engaging work environment where staff take home more than a paycheck. Every day, we see the results of our dedication – in the smiles of children on our accessible playgrounds and in the pride on the face of an adult cooking a meal for the first time. Working at Trillium Health Resources is more than just a job; it is an opportunity to make a direct impact on the communities we serve.

At Trillium, we know that empowering others begins with supporting and developing our team. That’s why we offer competitive benefits and work-from-home flexibility so that our employees thrive outside of the office. We’re also committed to building a diverse, inclusive culture where all employees have the potential to grow professionally and personally.

What We’re Looking For

Trillium Health Resources has a career opening for a Training Facilitation Manager to join our Training team. The Training Facilitation Manager organizes unit duties, responsibilities, and resource allocation to complete unit tasks and projects as assigned by Senior VP of Enterprise Training & Staff Development or Training Director. Provides leadership with the development and implementation of the Training Department Strategic Plan.

On a typical day, you might:

• Serve as a backup in all training provided as needed to assist with training demands.

• Provide supervision to Training Coordinators to ensure training needs of staff, providers, members, and community are being addressed and met in an appropriate manner.

• Responsible for Training Department data collection and reporting, both for internal use and state requirements.

• Complete all departmental reporting requirements and Quality Assurance projects as applicable.

• Ensure that all necessary draft procedures are developed and maintained in compliance with Accreditation as applicable.

Employee Benefits:

Trillium knows that work/life balance is important. That’s why we offer our employees competitive benefits and flexibility that is second to none. Take a look at what we have to offer:

• Typical working hours are 8:30am-5pm

• A remote work option available for most positions
• Health Insurance - no premium for employee coverage
• Flexible Spending Accounts
• Paid Time Off (PTO) of 24 days, plus 12 paid holidays within first year of employment
• NC Local Government retirement pension. This is a defined-benefit retirement plan that will pay you a monthly amount upon retirement, for the rest of your life, with as little as five years of service. For more information, go to: https://files.nc.gov/retire/documents/files/Actives/LGERSHandbook.pdf
• 401k with 5% employer match & immediate vesting
• Public Service Loan Forgiveness Qualifying Employer

Qualifications: 

Education/Experience: 
 High School diploma/GED and five (5) years of experience providing training to a variety of audiences.

OR

Associate’s degree in Human Services, Human Resources, Education, Training and Development, Instructional Design, or Organizational Development and three (3) years of experience providing training to a variety of audiences.

OR

Bachelor’s degree in Human Services, Human Resources, Education, Training and Development, Instructional Design, or Organizational Development and minimum one (1) year of experience providing training to a variety of audiences.

OR

Equivalent combination of education/experience.    

Preferred Education: 
 Master’s degree in a Human Services, Human Resources, Education, Training and Development, Instructional Design, or Organizational Development

Preferred Experience: 
 Supervision of two (2) or more employees.

Experience in meeting facilitation and computer proficiency.

License/Certification: 
 If not Mental Health First Aid (MHFA) certified will need to obtain certification within one (1) year of hire and maintain certification throughout employment. 
 Must have a valid driver’s license

Preferred License/Certification: 
 Certification in one or more of the following Train-the-Trainer Trainings: Permanent Supportive Housing, Chronic Disease Self-Management Program, Nonviolent Crisis Intervention, Sequential Intercept Mapping. Clinical licensure in the State of North Carolina as LMFT, LCSW, LCMHC, or LPA OR certification as PHR, SHRM-CP, or CPTD preferred.

Location: 
 Remote within Trillium’s catchment area which includes North Carolina counties: Bertie, Camden, Chowan, Currituck, Gates, Halifax, Hertford, Martin, Northampton, Pasquotank, Perquimans, Warren, Beaufort, Dare, Edgecombe, Greene, Hyde, Nash, Pamlico, Pitt, Tyrrell, Washington, Wilson, Carteret, Craven, Duplin, Jones, Lenior, Onslow, Pender, Sampson, Wayne, Bladen, Brunswick, Columbus, Hoke, Lee, Moore, New Hanover, Robeson, Scotland, Anson, Guilford, Montgomery, Randolph, and Richmond.

 Must reside in NC to be considered for remote status. 
 Must be able to travel to a Trillium office location and within catchment as required.  

Deadline for application: June 3, 2025

To be considered for employment, all candidates are required to submit an application through ADP and upload a current resume.  Your resume must provide your level of education and detailed work experience, including: 

• Employer Name
  1. Dates of service (month & year)
  2. Average number of hours worked per week
  3. Essential duties of the job as related to the position you’re applying for
• Education
  1. Degree type
  2. Date degree was awarded
  3. Institution
• Licensure/certification, if applicable

After submitting your application through our career center in ADP, your resume will be reviewed to ensure that your skills and experience meet the essential criteria for the role you have applied for.

You will be notified by HR on the status of your application as appropriate.  All applicants will receive a final email when the recruitment cycle for the position has closed.  

Join our Talent Community through our ADP career center to stay informed about positions you may qualify for. Remember to keep an update resume in the Talent Community profile. 

The diversity of the communities we serve is reflected in our employees. Trillium Health Resources is an Equal Employment Opportunity (EEO) employer.

Trillium Health Resources is a drug-free workplace. Candidates are required to pass a drug test as a condition of employment.

#Innovation   #Technology   #Careers   #NorthCarolina   #BehavioralHealth