Offer summary

Qualifications:

Bachelor's degree in a relevant field such as environmental science, finance, or business management., Experience in project management and customer success roles, preferably in a non-profit or environmental context., Familiarity with climate-related topics, including carbon footprint and emissions management., Proficiency in tools like Google Suite, Notion, and Hubspot for operational efficiency..

Key responsibilities:

Oversee the completion of the Climate Dividends process for users, ensuring a smooth experience.

Manage customer relationships to ensure satisfaction and retention, encouraging them to become ambassadors for Climate Dividends.

Develop and enhance operational processes and tools to improve team efficiency and scalability.

Participate in strategic discussions and represent the initiative at events as needed.

Job description

The Climate Dividends Initiative

Climate dividends is a non-profit co-founded by Ademe, Mirova, Team for the Planet, Sweep, 2050 and Fondation Kanopée Partage and chaired by Brune Poirson.

Our global mission is to accelerate the financing of the environmental transition and firstly to steer investment in climate solutions contributing to global carbon neutrality, through the use and promotion of Climate Dividends.

Climate Dividends are extra-financial information corresponding to the positive climate impact of a company (measured by avoided or removed emissions) that can be claimed by their equity shareholders.
👉1 tonne of CO₂e avoided or removed by the company’s activity > 1 Climate Dividend distributed to the shareholder.

Our ambition is to make Climate Dividends one of the main mechanisms used by international institutions and organisations to set rules, incentives and targets to guide and direct finance towards climate solutions and global carbon neutrality.

Your mission

Ensure a smooth completion of the Climate Dividends process by the users
- Project management: Your role is, in close collaboration with the technical director, to make sure that our users (corporates and funds) complete the process to issue Climate Dividends in due time and with the smoothest experience possible.
  → this requires to be very familiar with the Climate Dividends process and implies a basic understanding of the technical topics (carbon footprint, avoided/removed emissions, capital structures…).
- Customer success: you are also here to ensure the overall satisfaction of the users by understanding their expectations and making sure they meet them (more info on the use cases).
  → This can imply helping on a variety of topics: onboarding investors and diving into the financial use case, preparing specific communication material for a particular stakeholder…etc.
- Account management: ensure that customers renew every year (and potentially extend the scope of activities that they value with Climate Dividends) and make them ambassadors of Climate Dividends (so that they help us to embark other companies)

Develop and improve our processes and tools
- Maintain and improve current tools and ways of working - Google Suite, Notion, Webflow, Google analytics and Google Tag Manager, Hubspot, Make scenarios, Gitbook…etc.
- Design and implement new processes and propose organisations to improve the team efficiency and make it easier to scale the initiative (sales, operations, customer success, communication…)
- Bonus (depending on profile): In close collaboration with the technical director and potential external freelance, develop a dedicated Climate Dividends platform to track issuance and distribution
Contribute to the overall development of the initiative: since we are a small team and a recent initiative, like everyone in the team you will:
- Participate in strategic reflection: technical topics (public consultation preparation and analysis), development strategy, financial use case…
- Occasionally represent Climate Dividends during events