Revenue Operations Specialist

About Kuno Creative

Kuno Creative is a Diamond HubSpot Partner and a fully employee-owned digital marketing agency that blends innovation with purpose. We do marketing that matters for companies we believe in, helping them grow and succeed by providing effective and innovative digital marketing solutions. Our team of passionate experts thrives on collaboration, ownership, and continuous improvement, empowered by a culture where everyone shares in our success.

Job Description

The Revenue Operations Specialist will be responsible for executing scalable, data-driven solutions that optimize sales, marketing, and customer success operations within the HubSpot ecosystem. This role is essential in implementing technical solutions and supporting operational excellence for clients, while ensuring cross-functional alignment across the revenue lifecycle. The successful candidate will bring hands-on expertise in HubSpot, a passion for automation and data integrity, and a consultative approach to solving RevOps challenges.

General Responsibilities

Process Optimization & Strategy

• Collaborate across teams to identify inefficiencies in the revenue cycle and recommend improvements.
• Design and implement workflows in HubSpot to automate processes and enhance team productivity.
• Establish and maintain best practices for lead tracking, scoring, nurturing, and handoff between marketing, sales and customer success teams.

Data Analysis & Reporting

• Analyze key revenue metrics to provide actionable insights and recommendations for improving conversion rates and revenue strategies.
• Create and maintain dashboards and reports to track sales performance and provide real-time insights for stakeholders.
• Leverage data visualization tools to present findings and drive data-driven decision-making.

HubSpot (or equivalent Expertise)

• Serve as the subject matter expert on HubSpot CRM, Marketing Hub, Sales Hub, and Service Hub functionalities.
• Develop and execute lead nurturing campaigns, automated email sequences, and other engagement strategies.
• Stay updated on HubSpot features and industry trends, ensuring the organization stays ahead of the curve.

Training & Support

• Conduct training sessions for internal teams and clients on HubSpot capabilities, updates, and best practices.
• Act as the go-to resource for resolving HubSpot-related queries and ensuring seamless system integrations.

Technical Services

• Oversee and execute client onboarding and migration projects.
• Collaborate with IT and developers to integrate HubSpot with other tools like CRMs, analytics platforms, and marketing automation tools.

Requirements

Qualifications

• Expertise in HubSpot CRM and associated tools (Sales Hub, Marketing Hub, Service Hub). Experience with similar tools (Salesforce, Marketo, Pardot) is a plus.
• Proficiency in workflow automation, lead management, and process optimization.
• Extensive knowledge of analytics tools and data visualization platforms such as Power BI, Looker, and/or similar to support data-driven decision-making.
• Familiarity with SQL for data querying and analysis is a plus.

Skills & Competencies

• Strong analytical skills to interpret data and create actionable strategies.
• Proficiency with remote tools like G-Suite, Zoom, Basecamp and AI platforms
• Ability to communicate effectively in English, demonstrating strong verbal and written communication skills.
• Confident communicator with strong presentation skills—able to build trust with both internal teams and clients and articulate strategy, performance, and recommendations to diverse stakeholders.
• Proven ability to collaborate effectively with cross-functional teams and client stakeholders to drive integrated strategies.
• Thrive in a fast-paced, team-oriented, remote environment.

Education & Training

• Bachelor’s degree in Business, Marketing, or a related field preferred or equivalent work experience.
• Minimum of 3 years of experience in revenue, sales, or marketing operations roles.

At Kuno Creative, we prioritize professional growth and staying current with industry trends. We support ongoing education through online courses, webinars, workshops, and self-directed learning—from essential tools to emerging technologies like AI.

HubSpot experience is required, as we use it for most clients. You'll have access to HubSpot Academy courses and must complete and maintain relevant certifications for your role.

Work Environment 

• Remote-first work environment that fosters collaboration, creativity, and work-life balance, enabling our team members to thrive from anywhere. With the support of modern tools and a strong virtual community, we ensure all employees have the resources they need to succeed while staying connected and engaged.
  

Physical Requirements

• Ability to sit for extended periods during the workday
• Ability to travel to offsite locations for events, meetings, or client engagements with ability to bend, kneel, lift, reach up to 20lbs, with or without accommodation.
• Ability to use standard office equipment, including a computer, keyboard, mouse, and phone
• Ability to read printed and digital materials, including reports, emails, and training materials
• Ability to hear and respond effectively during in-person or virtual meetings and phone conversations

Job Specifications

• Department: RevOps
• Reports to: RevOps Delivery Manager
• Location: Remote *This is a 100% remote position and is open to anyone authorized to work in the United States without sponsorship who is residing in the United States.  This job operates primarily in ET or CT zones.
• Travel: ~10% 
• Job Type: Full-time
• Status: Exempt
• Direct Reports: No
• Compensation: Commensurate with experience and education

Benefits

• 100% remote, flexible work environment.  
• Employee-owned company with annual profit-sharing.
• Generous benefits: healthcare, 401(k) with match, unlimited PTO, paid parental leave.
• Professional development through HubSpot Academy

Mission

Kuno Creative’s mission is to help companies we believe in get results, and our success is fostered by our core values: Team Oriented... Proactive...Take Ownership.   If you thrive in a collaborative, relationship-building environment, take initiative and use innovation to drive success, deliver quality work and take action to constantly improve, then we want you on our team! 

Equal Opportunity

Kuno is proud to be an equal-opportunity employer and is committed to creating a diverse environment. We are fully focused on promoting equality, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, disability, age, or veteran status.

The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required for this position. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.