Offer summary

Qualifications:

3+ years of experience in Office 365, VMware, and Windows Server administration., Solid understanding of networking and firewall technologies., Experience with N-able/Solarwinds or similar monitoring tools is essential., Microsoft certifications are a plus..

Key responsibilities:

Provide 2nd level technical infrastructure support within agreed SLA agreements.

Adhere to ITIL Framework processes for Incident, Security, Problem, and Change Management.

Create and maintain technical documentation for customer environments.

Provide escalated support from Level 1 and assist with after-hours on-call support.

Job description

Salary: P60,000-P75,000 (Monthly Package)

Schedule: Monday – Friday (07:00 AM - 04:00 PM PHT)

What are we looking for?

Skills Required:

Working experience with Office 365 Administration
Vmware administration
Windows Server administration
Solid experience in Networking and Firewall technologies
3 years + experience with N-able/Solarwinds or similar monitoring tools

Nice to Have:

Experience with Fortigate firewall
Microsoft Certifications

What will you do?

Provide 2nd level technical infrastructure support within our agreed SLA agreements.
Adhere to Incident, Security, Problem and Change Management processes as per company/customer standards (ITIL Framework)
Create and maintain technical documentation for company’s customer environments
Providing escalated support from Level 1 (escalated end user / L1 support).
Create knowledgebase articles and process documents.
To provide after-hours on-call/weekend assistance and/or escalation.

Join the awesome team and enjoy these benefits & perks:

WFH
Medical, Dental Coverage and Life insurance from day 1 of employment
Paid Vacation and Sick Leave (with Quarterly Sick Leave Conversion)
Competitive salary package and annual appraisal
Financial Assistance Program
Mandatory Government Benefits and 13th Month Pay
Regular Company Events, Work Life Balance, and Career growth opportunities

JOIN CONNECTOS NOW!

ConnectOS is certified as a Great Place to Work and is a top-rated Philippines employer of choice.

Our client is an Australian Managed IT Services Provider (MSP) that focuses on helping businesses achieve success through high-performance technology. They aim to provide comprehensive IT solutions with a personal touch, acting as an outsourced IT department for their clients.

#ConnectOSCareers #JoinConnectOS #ConnectOSTech

Equal Employment Statement

Employment decisions at ConnectOS will be conducted without consideration of factors such as age’, race, color, religion, gender, disability status, sexual orientation, gender identity or expression, genetic information, and marital status. ConnectOS ensures the full confidentiality of the data it processes.

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