Offer summary

Qualifications:

4-7 years of experience in sales operations or business analysis., Demonstrated experience onboarding new distributors and managing projects., Strong organizational skills and attention to detail., Excellent interpersonal, written, and oral communication skills..

Key responsibilities:

Collaborate with cross-functional teams to implement new sales processes.

Support the field sales team with administrative tasks.

Communicate with internal and external partners to maintain customer service.

Manage and update third-party platforms for product portfolio.

Job description

ABOUT US

OLIPOP was founded in 2017 by Ben Goodwin and David Lester. Ben and David have been working together for nearly a decade to find accessible solutions to bring the benefits of digestive health to as many consumers as possible. OLIPOP is a deliciously refreshing tonic that is crafted with prebiotics, botanicals, and natural plant fiber to support your microbiome and benefit digestive health. We're on a mission to provide an affordable, delicious alternative to soda that delivers leading-edge health benefits to mainstream consumers.

OUR TEAM

At Olipop our values lead the way we create our products, engage with each other, and interact with our community. While we’re invested in our product, we’re equally invested in personal development. We’re tightly knit, we’re genuine and we’re always pushing the envelope to do a better job than we did the day before. Our team is also fully remote, requiring us to be resourceful, creative and collaborative to support our fast-moving business.

To best serve our diverse community of customers, we also seek to recruit and include people with a diversity of abilities, backgrounds, and cultures.

WHAT YOU’LL NEED

Working at a start-up can be as much a personal journey as it is a professional one. To succeed at a company like Olipop, you must be comfortable with failing, learning, and adapting. You need to be curious, optimistic, and able to find a way when it seems impossible. You must be confident enough to express your ideas but humble and open to learning from your experiences and from others. If this is the approach you take to life, then we’d love to hear from you.

THE ROLE:

The Sales Operations Manager will work alongside sales representatives and other stakeholders to support the day-to-day operational management for key customers (Regional Grocery & DSD) which includes and is not limited to new customer onboarding, item setup, creative requests, demo coordination, supporting with third party platforms, etc.

RESPONSIBILITIES:

Collaborate with cross-functional teams to capture business requirements and implement new sales and customer-related processes.
Support the field sales team with general administrative tasks that support the daily and long term business needs.
Communicate regularly with internal and external partners and customers through weekly operations calls and as needed meetings to ensure high level of customer service is maintained.
Drive tactical planning throughout all departments (supply chain, shopper marketing) of the organization closest to the customer.
Responsible for managing and updating third party platforms to manage product portfolio internally and for external partners.
Increase sales productivity by simplifying processes and implementing sales automation tools: ex: contract management, content enablement software, etc.
Provide consistent feedback for constant process improvement in the sales organization to scale with business growth.
Partner with internal teams during onboarding process, ensuring legal compliance and system setup (Netsuite).

REQUIREMENTS:

4-7 years of proven experience in sales operations, business analysis, or sales support management.
Demonstrated experience onboarding new distributors (UNFI, KeHE Preferred), and managing project and scope.
Ability to partner cross-functionally with supply chain, operations to identify creative solutions for shipping, logistics.
Strong organization skills and attention to detail, however not to the point of being inflexible.
Ownership experience in end-to-end process of tracing the sales process and conversation rates throughout the sales funnel.
Program and project management capabilities.
The ability to produce accurate work quickly & efficiently, and with excellent follow-up communication
Agile in determining and managing priorities, and adaptable in a fluid and fast paced environment
Excellent interpersonal, written and oral communication
Humility, Aspiration, Commitment, Integrity, Engaged Empathy- our OLIPOP company values.
Ideal candidate has experience in CPG and supporting Regional Grocery and DSD networks
15% estimated travel.

REPORTS TO: Director of Sales Operations

COMPENSATION: $90,000-$100,000 base salary + bonus

We are proud to be an Equal Opportunity/Affirmative Action Employer. Olipop does not discriminate on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor. Applicants and employees are protected from discrimination under Federal law. For more information, please see EEO is the Law.

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