Marketing Operations Manager

Remote: 
Full Remote
Contract: 
Work from: 

Offer summary

Qualifications:

Over 3 years of experience in marketing operations., Strong understanding of HubSpot and ABM tools., Proficient in lead flow, lead scoring, and campaign automation., Analytical mindset with a solid grasp of B2B marketing metrics..

Key responsibilities:

  • Manage campaign planning and execution, including segmentation and automation.
  • Develop dashboards and reports to measure marketing performance.
  • Identify and implement improvements in marketing processes and workflows.
  • Collaborate with RevOps to enhance marketing technology and systems.

Hawk logo
Hawk Financial Services Scaleup http://www.hawk.ai/
51 - 200 Employees
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Job description

About Us 

Hawk is the leading provider of AI-supported anti-money laundering and fraud detection technology. Banks and payment providers globally are using Hawk’s powerful combination of traditional rules and explainable AI to improve the effectiveness of their AML compliance and fraud prevention by identifying more crime while maximizing efficiency by reducing false positives. With our solution, we are playing a vital role in the global fight against Money Laundering, Fraud, or the financing of terrorism. We offer a culture of mutual trust, support and passion – while providing individuals with opportunities to grow professionally and make a difference in the world. 

Overview

Hawk is looking for a strategic, action-oriented Marketing Operations Manager to optimize the performance and impact of our marketing efforts. In this role, you will manage the systems, processes, and data that power our demand generation engine and ABM programs. You'll be responsible for building and improving marketing infrastructure, campaign operations, lead management, reporting, and overall marketing efficiency.

Your Responsibilities:

Campaign Operations

  • Support campaign planning and execution through account and contact segmentation, program setup, workflows, and automation

  • Build scalable processes for campaign execution, lead routing, scoring, and nurturing

  • Develop and manage the technical architecture to support ABM campaigns

  • Collaborate with marketing and sales teams to launch, test, and refine ABM programs

Data Management, Reporting & Insights

  • Develop dashboards and reports to measure performance of marketing activity

  • Provide actionable insights and recommendations based on data analysis to improve lead quality and conversion

  • Manage account scoring and engagement tracking across key accounts

  • Monitor and report on ABM performance metrics such as account engagement, pipeline influence, and attribution

  • Work with RevOps to align on lead/account lifecycle stages and conversion KPIs

Process Optimization

  • Identify and drive continuous improvements in marketing processes, automation, and workflows

  • Collaborate with RevOps to improve funnel velocity and campaign impact

Marketing Technology & Systems

  • Work with RevOps to build and maintain a marketing tech stack

  • Identify, evaluate and implement new tools that improve marketing effectiveness and efficiency

Your Profile:

  • >3 years of experience in marketing operations

  • Strong understanding of HubSpot along with knowledge of ABM and sales enablement tools

  • Experience in lead flow, lead scoring and campaign automation

  • Strong analytical mindset with a love for Excel

  • Solid understanding of B2B marketing metrics (MQL, SQL, pipeline attribution, etc.)

  • Experience working in fast-paced B2B tech environments

  • Basic knowledge of HTML/CSS, API integrations, or low-code tools like Zapier is a plus

  • Understanding of data privacy compliance (GDPR, CCPA)

Required profile

Experience

Industry :
Financial Services
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Analytical Thinking
  • Collaboration

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