Workday Resource Manager

When you join Kainos, you get to think beyond limitations to make an immediate and positive impact – like transforming digital services for millions of citizens or helping Fortune 500 companies get live and thrive on Workday.

You’ll be part of a people-first culture that is growing around the world. We’re a creative, committed, and diverse group of individuals who succeed as a team.

At Kainos your ideas are heard and valued and you’ll leave a legacy that you can feel proud of.  Join us and discover how our people write our story.

Role Overview

We’re looking for a hands-on, driven Resource Manager to lead and execute staffing operations for our Workday Americas business. This is a critical role that combines strategic oversight with daily execution — ideal for someone who thrives in a fast-paced environment, and loves solving problems.

You’ll be responsible for the full staffing lifecycle: from planning to managing real-time staffing decisions and reporting. You’ll partner closely with Sales, Delivery, and Operations to ensure we have the right people on the right projects — and that our consultants are utilized, supported, and positioned to grow.

If you're someone who can think strategically but execute tactically, this is your opportunity.

Responsibilities

Day-to-Day Staffing Execution

• Own and manage all aspects of resource scheduling and project staffing — proactively aligning people to projects in real-time.
• Serve as the go-to person for resourcing queries, escalations, and day-to-day decision-making across Workday Americas.
• Maintain our forecast tooling with accurate project and resource information; manage setup and updates for assignments and project codes.
• Track and manage bench time, start/end dates, and forecasted availability to ensure smooth transitions and minimal downtime.

Strategic Planning & Forecasting

• Partner with Sales and Delivery to align upcoming demand with current and future capacity.
• Use sales pipeline and delivery forecasts to anticipate resourcing needs and flag constraints early.
• Collaborate with Capability Leads to identify and address skill gaps, clearance requirements, and upcoming training needs.

Reporting & Analytics

• Generate regular reports on utilization, availability, and forecast accuracy.
• Translate data into insights to support leadership decisions and improve staffing effectiveness.
• Monitor use of unfunded time and other non-billable codes to ensure financial discipline.

Process Development & Improvement

• Refine and document resourcing processes, SLAs, and best practices to build a repeatable, scalable staffing model.
• Identify inefficiencies and implement improvements that streamline operations.
• Collaborate with global counterparts to ensure alignment and knowledge sharing.

Stakeholder Collaboration

• Build trusted relationships with Delivery Managers, Capability Leads, Recruiters, and Sales.
• Act as a bridge between pipeline planning and delivery execution — ensuring both sides stay in sync.
• Be a clear, consistent communicator who helps teams navigate ambiguity and adapt to change.

Essential Skills and Experience

• 3+ years of hands-on experience in resource or staffing management within a consulting or professional services environment.
• Demonstrated ability to juggle multiple staffing priorities across regions, timelines, and skill sets.
• Strong familiarity with utilization targets, margin awareness, and how staffing impacts business performance.
• Proficiency with Excel and experience working with PSA tools (Workday PSA strongly preferred).
• Outstanding communication, organization, and stakeholder management skills.
• Self-starter with a “get it done” attitude and a high level of ownership.

Desirable Skills

• Experience with Workday-specific projects and delivery models.
• Familiarity with P&L or commercial management.
• Background in technology or consulting services staffing.
• Proven experience in developing or scaling resource management functions.

Personal Attributes

• Highly organized, proactive, and able to manage competing priorities without constant direction.
• Solution-oriented mindset: you don’t just flag problems, you propose fixes.
• Strong collaboration instincts: you know how to bring people together and make complex decisions with incomplete information.
• Willingness to evolve the role and grow with the business as needs change.

This role is an opportunity to influence and shape how a high-performing team operates at scale. If you’re a strategic thinker who thrives on solving problems, building relationships, and follows through with delivery execution—we want to hear from you.