Offer summary

Qualifications:

Bachelor’s degree in healthcare, business, or related field, or equivalent experience., 3+ years of hospital billing/collections or medical billing experience preferred., 5+ years of customer service experience, preferably in a management role with client relations., Detail-oriented, organized, and able to apply critical thinking skills..

Key responsibilities:

Manage the aging of client inventory by auditing statuses using Account Summary aging tools.

Create and maintain comprehensive procedures and 'How-To' guides for team operations.

Prepare and submit client MOR reports, researching trends for monthly reviews.

Document all actions taken on accounts and maintain daily productivity and quality expectations.

Job description

Welcome to Ovation Healthcare!

At Ovation Healthcare, we’ve been making local healthcare better for more than 40 years. Our mission is to strengthen independent community healthcare. We provide independent hospitals and health systems with the support, guidance and tech-enabled shared services needed to remain strong and viable. With a strong sense of purpose and commitment to operating excellence, we help rural healthcare providers fulfill their missions.

The Ovation Healthcare difference is the extraordinary combination of operations experience and consulting guidance that fulfills our mission of creating a sustainable future for healthcare organizations. Ovation Healthcare's vision is to be a dynamic, integrated professional services company delivering innovative and executable solutions through experience and thought leadership, while valuing trust, respect, and customer focused behavior.

We’re looking for talented, motivated professionals with a desire to help independent hospitals thrive. Working with Ovation Healthcare you will have the opportunity to collaborate with highly skilled subject matter specialists and operations executives, in a collegial atmosphere of professionalism and teamwork.

Ovation Healthcare's corporate headquarters is located in Brentwood, TN. For more information, visit https://ovationhc.com.

Ovation Healthcare is seeking strong revenue cycle analysts with hospital claims and collections experience. Applicants must be knowledgeable in the areas of AR follow-up/collections, appeal writing, root cause analysis and billing. The primary responsibility for this position is to expedite clean claim and rebill submissions and aggressive follow up efforts to secure payer reimbursement for our hospital clients across the nation.  The ideal candidate will have a demonstrated record of accuracy and efficiency and must be proficient in their knowledge of billing regulations, claim form requirements and appeal processes for government or non-government payer sources.

Duties and Responsibilities:

Effectively manage the aging of client inventory by regularly auditing statuses using the Account Summary aging tools.
Create, update, and maintain comprehensive procedures and "How-To" guides to support team operations.
Prepares and submits client MOR reports. Researches and identifies trends and talking points for monthly reviews.
Maintains strictest confidentiality; adheres to all HIPAA guidelines/regulations.
Provides precise documentation of all actions taken on accounts worked.
Maintains client and/or position specific daily productivity and quality expectations
Serve as a backup for other positions, ensuring seamless team operations and coverage.

Knowledge, Skills, and Abilities:

Hospital Billing/Collections or Medical Billing: 3+ years (Preferred)
Must adapt and demonstrate the ability to work independently from home in a fast-paced, changing and goal-oriented environment.
Must be detail oriented, organized, and possess the ability to apply critical thinking skills.

Work Experience, Education, and Certifications:

3+ Hospital or Physician Business Office setting work experience preferred
5+ years of experience in customer service, with experience in a management role that includes client relation experience preferred.
Work from Home Position Requires Reliable High Speed Internet Connection
GED or High School Diploma required.
Bachelor’s degree in healthcare, business, or related field. Can be substituted with experience in related field