Offer summary

Qualifications:

2+ years of experience in HR operations or generalist roles, preferably in a multinational environment., Working knowledge of HR processes, labor laws, and compliance practices in Brazil., Good communication skills in English and Portuguese, with Spanish as a plus., Experience with HRIS, preferably Workday, and familiarity with Jira or similar ticketing systems..

Key responsibilities:

Manage the Jira Help Desk, responding to HR inquiries with empathy and accuracy.

Assist in onboarding and offboarding processes, coordinating documentation and employee experiences.

Maintain and update employee data in Workday, ensuring accuracy and compliance.

Support the implementation of global HR policies and assist in preparing HR reports and metrics.

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

Job Description

HR Administrator

About the job
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.

Introduction

As our HR Administrator, you will play a key role in supporting our global HR operations with a strong focus on Brazil and the LATAM region. You’ll be the first point of contact for employee inquiries via the Jira Help Desk or Slack, ensuring timely, accurate, and employee-centric support. This is an exciting opportunity for an early-career HR professional to grow in a fast-paced, international technology environment.

What you’ll do

Own and manage the Jira Help Desk, responding to LATAM HR inquiries with empathy and accuracy, while escalating complex cases as needed.
Assist in the onboarding and offboarding processes for employees - coordinating documentation, system access, exit interviews, onboarding sessions and new hire experience across teams with a focus on Brazil and LATAM.
Maintain and update employee data in Workday, ensuring data accuracy and compliance.
Process Workday changes in the system
Support the implementation and communication of global HR policies and practices, ensuring cultural alignment and legal compliance in the region.
Help administer employee benefits programs and respond to benefits-related queries.
Assist in preparing HR reports and metrics.
Partner with HR colleagues to provide front-line support for employees in Brazil, helping to resolve day-to-day concerns and provide guidance aligned with HR best practices.

What you’ll need

2+ years of experience in HR operations or generalist roles, preferably in a multinational or high-growth environment.
Working knowledge of HR processes, labor laws, and compliance practices, especially in Brazil.
Good communication skills in English (required) and Portuguese (required)
Excellent organizational skills, attention to detail, and a customer-service mindset.
Self-motivated and able to prioritize in a dynamic, remote-friendly setting.
Experience working with an HRIS is required, preferably Workday.
Hands-on experience with Jira or similar ticketing systems.

Nice to have

Experience supporting LATAM HR processes.
Familiarity with international employment standards and remote-first team models.
Exposure to HR reporting tools or dashboards.
Good communication in Spanish

WHAT’S IN IT FOR YOU:

Purpose led company with a Values focused culture – Best Life, One Team, Growth Mindset
Days of Disconnect – once a quarter, we take a collective breather and enjoy a day off together around the globe. #oneteam
Health, dental and life insurance
Meal allowance – to be used both on supermarkets or restaurants
Home office allowance – you might need help on your internet bills
App for monthly subscriptions to access gyms and studios.
Educational partnership with great discounts in colleges, English schools and others
Consigned loan paid directly through your payroll
EAP – we get you psychological, legal and financial assistance when you need it. Period.
Access to discounts with our partners, such as Dell, Microsoft & many more.
And more! – so many benefits we couldn’t even fit them all here!

We are committed to diversity and passion, and we encourage you to apply, even if you don't have all the skills listed!

ABC’S COMMITMENT TO DIVERSITY, EQUALITY, BELONGING AND INCLUSION:

ABC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are intentional about creating an environment where employees, our clients and other stakeholders feel valued and inspired to reach their full potential and make authentic connections. We foster a workplace culture that embraces each person’s diversity, including the extent to which they are similar or different. ABC leaders believe that an equitable and inclusive culture is not only the right thing to do, it is a business imperative. Read more about our commitment to diversity, equality, belonging and inclusion at abcfitness.com

ABOUT ABC

ABC Fitness (abcfitness.com) is the premier provider of software and related services for the fitness industry and has built a reputation for excellence in support for clubs and their members. ABC is the trusted provider to boost performance and create a total fitness experience for over 31 million members of clubs of all sizes whether a multi-location chain, franchise, or an independent gym.

Founded in 1981, ABC helps over 31,000 gyms and health clubs globally perform better and more profitably offering a comprehensive SaaS club management solution that enables club operators to achieve optimal performance. ABC Fitness is a Thoma Bravo portfolio company, a private equity firm focused on investing in software and technology companies (thomabravo.com). If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
#LI-REMOTE

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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