Sr. Product Owner, LATAM (Mexico City)

At First Advantage (Nasdaq: FA), people are at the heart of everything we do. From our customers and partners to our greatest advantage — our team members. Operating with empathy and compassion, First Advantage fosters a global inclusive workforce devoted to the diverse voices that make up our talent and products. Our team members empower each other to be their authentic selves and treat all with respect, integrity, and fairness. 
 
Say hello to a rewarding career and come join a leading provider of mission-critical background screening solutions to some of the most recognized Fortune 100 and Global 500 brands. 
 
We are seeking a Sr. Product Owner to be accountable for the full end to end lifecycle of portfolio of products, specifically for new strategic clients including vision, charter, planning, requirements, stories, development, testing, integration (FA or partner systems), deployment, usage, adoption, client satisfaction and continuous improvement. 

What We Do: 
We are on the frontline of recruitment enabling organizations to Hire Smarter. Onboard Faster™ First Advantage is an HR Tech company delivering innovative solutions and insights to enable our customers to manage risk and hire the best talent. Leveraging an advanced technology platform, First Advantage builds fully scalable, configurable screening programs that meet the unique needs of our customers. Headquartered in Atlanta, GA and with an internationally distributed workforce spanning 17 countries with nearly 10,000 employees, First Advantage performs over 100 million screens in over 200 countries and territories annually.  

Who You Are: 

• You are self-motivated and ready to “roll up your sleeves." While you are an independent contributor, you are also collaborative. You can spearhead a project and see it through from start to completion. 
• As a team player, you navigate cross-functional teams and work well with team members in other business units and departments toward a common goal. 
• An Innovator — you see gaps in current processes or workflows as an opportunity to improve and try something new. 
• A lifelong learner and always seeking out opportunities to learn and upskill, you understand the importance of thorough and secure screenings and are interested in the Human Capital sector and the confluence of people, process, and technology. 

• Maintain ownership of product planning, development, and lifecycle management, providing guidance and direction to cross-functional teams to execute against product milestones
• Collaborate with internal and external stakeholders to translate business requirements, breaking them down into epics, themes, and features and creating actionable user stories with acceptance criteria for the design team to conceptualize and the development team to implement
• Validate specifications with internal and external stakeholders to ensure they are consistent with articulated business requirements and deliver the expected results
• Document new features and communicate functionality to end users
• Actively measure and analyze existing products for opportunities to innovate and improve
• Integrate performance metrics, usability studies, research and market analysis into product requirements to enhance user satisfaction
• Demonstrate a willingness to experiment, iterate, innovate, and fail quickly
• Collaborate with sales, customer success managers, solution experts, technical experts and partners across multiple functions and geographic locations to present and position current and future product offerings
• Keep abreast of the competitive landscape, industry trends, and digital innovation within the marketplace

• Willingness to work onsite as needed in the office based in Mexico City (Calle Monte Elbruz 124, Polanco, Lomas de Chapultepec III Secc,  Miguel Hidalgo, 11560 CDMX)
• Bilingual proficiency in Spanish & English (verbal and written), Portuguese a plus
• Bachelor’s degree in Business, Technology, or a related field or equivalent experience. 
• 5+ years of experience in Product Owner or a related role, preferably in a global or publicly traded organization, with practical experience in Agile methodologies. 
  • ​​​Background screening business in LATAM is a plus 
  • Knowledge of applicable regulations (data protection laws, labor limitations, etc.), private and public programs impacting background business (BASC, OEA, CTPT, etc.) is a plus or Nice To have 
  • Aware of government agencies that manage personal information relevant to the background screening process is a plus or Nice to have  
  • Proven product all operations experience in the LATAM region, (Mexico, Brazil, Colombia, Argentina, Chile, Peru, etc.) is a plus or nice to have 
• Familiarity with product and software development tools, techniques, and Agile frameworks. 
• Product Owner Certification (CSPO or Pragmatic Marketing) a plus
• Customer focused and have a passion for user experience and working with people
• Understands both the technical and business sides of the product and is ultimately responsible for representing the end user’s needs
• Highly analytical with strong organizational skills
• Excellent written and verbal communications who is comfortable presenting to senior leadership and key clients
• Strong interpersonal, collaboration, relationship building and negotiating skills
• Track record in building and launching profitable products
• Experience with day in the life client visits and synthesizing all market data into meaningful requirements in order to take the product to the next level
• Proficiency in PPT and road mapping tools such as DevOps or JIRA

Why First Advantage is Your Next Big Career Move   
First Advantage is going through a technology transformation! We are looking for experts who are excited to work with advanced technologies and provide best-in-class user experience, drive the development and deployment of scalable solutions, and smoothly guide our agile teams and clients through meaningful changes as we continue to expand our impact. 

What Are You Waiting For? Apply Today! 
You have learned a little about us today – we want to learn about you! If you think this position and our company are a great fit for your areas of interest and expertise, tell us about you by applying now!

United States Equal Opportunity Employment:

First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices. We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role. We are an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.