Offer summary

Qualifications:

5+ years of experience in public sector operations, consulting, or ERP implementation., Bachelor’s or Master’s degree in Public Administration, Political Science, Business, or a related field., Understanding of ERP platforms and their role in financial, HR, payroll, or procurement operations., Excellent written and verbal communication skills with strong initiative and problem-solving abilities..

Key responsibilities:

Coordinate internal project tasks and track key deadlines across multiple client workstreams.

Support stakeholder engagement, training planning, and communications for project readiness.

Review internal and vendor-produced artifacts for clarity and alignment with project goals.

Maintain timely updates on assigned workstreams and contribute to weekly status reports.

Job description

Description

Public Sector Consulting Manager – State & Local Government

Wanted: dynamic and creative individuals ready to connect with a like-minded team. You’ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effective. Free reign for free spirits doesn’t mean you’ve got to go it alone. Over 1400 teammates from around the globe are eager to help you out when things get down to wire. That means you’ll be able to thrive in an organization with a team that supports you and welcomes everyone’s ideas – whether a partner, consultant, or analyst. So get ready to kickstart your career with a team that’s connected – connected by freedom.

Position Overview

We’re looking for a Consulting Manager who can confidently manage their workstreams while being an integrated part of a collaborative team. In this role, you’ll advise clients through their large-scale ERP initiatives by coordinating testing activities, reviewing deliverables, supporting stakeholder engagement, and ensuring project tasks stay on track.

You’ll work alongside senior leaders and have regular access to guidance and collaboration, but you’ll also be expected to bring strong judgment, initiative, and follow-through. This role is ideal for someone who can navigate complexity, ask the right questions, and keep momentum without needing close oversight.

Responsibilities

As a key member of ISG’s public sector advisory team, you’ll contribute across the full lifecycle of ERP transformation projects:

Client-Side Project Support

Coordinate internal project tasks and track key deadlines across multiple client workstreams.
Support readiness activities including stakeholder engagement, training planning, and communications.
Liaise between client teams and vendors to keep deliverables aligned with expectations.

Testing & Quality Oversight

Support UAT and testing cycles, including script development, execution coordination, and defect tracking.
Facilitate working sessions to validate results and ensure traceability to business needs.
Help ensure all testing follows documented protocols and leads to actionable outcomes.

Deliverable & Work Product Review

Review internal and vendor-produced artifacts for clarity, completeness, and alignment with project goals.
Provide structured, constructive feedback and elevate risks or gaps as needed.

Solicitation & Procurement Support

Assist in drafting RFPs/RFIs, evaluation criteria, and procurement documentation.
Support evaluation and selection activities with scoring support, facilitation, and documentation.

Implementation Readiness & Oversight

Monitor implementation progress from the client perspective using an IV&V-style approach.
Track milestones, identify risks, and contribute to structured reporting on performance and readiness.

Reporting & Communication

Maintain timely updates on your assigned workstreams.
Contribute to weekly status reports, executive summaries, and issue/risk logs.

Required Skillsets

This is a remote role based in the US with potential travel: Up to 10% initially, possibly increasing to 50%+ based on client and project needs
5+ years of experience in public sector operations, consulting, ERP implementation, or large-scale IT project environments.
Experience working directly with government agencies and familiarity with state/local policies, structures, and procurement processes.
Understanding of ERP platforms (e.g., Oracle, Workday, SAP, CGI, Infor) and their role in financial, HR, payroll, or procurement operations.
Hands-on experience coordinating testing, UAT, or QA processes within structured projects.
Excellent written and verbal communication skills, such as the ability to synthesize complex topics, engage stakeholders, and drive alignment.
Strong initiative, problem-solving skills, and the ability to manage day-to-day tasks with limited oversight.
Experience working in team-based, matrixed environments with internal and external stakeholders.

Education

Bachelor’s or Master’s degree in Public Administration, Political Science, Business, or a related field
MBA or another advanced degree (s) desirable
Certification in Project Management (PMP) or Lean Six Sigma desirable

At ISG, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our communities. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. ISG is proud to be an equal opportunity workplace and we are committed to creating an inclusive environment for all employees. The more diverse and inclusive we are, the better our work will be.

The duties and responsibilities described in this job description may not be a comprehensive list. Additional tasks may be assigned to the employee from time to time and/or the scope of the job may change as necessitated by business demands.

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