Our Brand Specialist (Remote Carolinas)

Job Posting:

Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.

Ferguson is actively hiring an Our Brand Specialist to support our very successful Our Brand Division.

Location: This role is approved to be Remote anywhere in the Carolinas. Must live in North Carolina or South Carolina.

Position Summary

• In this role, you will serve as the expert resource on Our Brand initiatives for all Plumbing and Mechanical Pipe, Valves, Fittings, etc.
• You will focus on training, product communication, onboarding, sales mentoring, and product resource support.
• You will also focus on revenue generation by working with Our Brand Operating Companies, as well as, Ferguson district leaders, influencing and directing activities that drive Our Brand product sales are critical to this role's success.

Job Responsibilities

• Product Sales Performance Analytics and Recommendations: Conduct thorough and insightful product sales performance analytics, identifying trends and opportunities to optimize sales growth and revenue generation. Make strategic recommendations to capitalize on market opportunities.
• Drive Share Gain and Ensure Compliance: Lead efforts to increase market share and ensure strict adherence to compliance activities within the Customer Groups. Implement robust strategies to mitigate risks and maintain regulatory compliance.
• Pricing Guidance and Support: Provide expert guidance and direct support for pricing needs, including analysis of market prices and core contracts. Develop pricing strategies that enhance profitability and competitiveness.
• Customer Service Support: Oversee customer service operations, handling warranty issues and customer complaints with a focus on delivering exceptional service and maintaining high customer satisfaction levels.
• Our Brand Training Coordination: Identify training requirements for the brand team and coordinate all training initiatives with corporate trainers. Foster a culture of continuous learning and skill development.
• New Product and Program Launch Execution: Take charge of implementing successful new product and program launches. Collaborate with cross-functional teams to ensure flawless execution and measure the success of these initiatives.
• Provide leadership and guidance regarding Our Brand specification opportunities.
• Display Management: Directly support and enforce display requirements and the strategic placement of Our Brand Products. Enhance visual merchandising to attract and engage customers effectively.
• Provide Feedback and Intelligence: Deliver valuable execution feedback, field intelligence, and insights on new product opportunities to the National Sales Manager and executive leadership team.
• Develop district marketing plan aligned to execute customer events using Our Brand Co-Op funding.

Preferred Experience and Qualifications

• Bachelor's degree or equivalent experience in business administration, marketing, or a related field. Advanced degrees and relevant certifications are a plus.
• Proven experience in product sales, marketing, or business development.
• Strong analytical skills with the ability to draw actionable insights from sales data and market trends.
• Prior experience in pricing strategies, compliance management, and customer service.
• Demonstrated success in performing new product launches and measuring their impact on business outcomes.
• Influences and communicates critical initiatives with leaders within the district to deliver successful revenue-generating results.
• Understanding visual merchandising and its impact on customer engagement and product sales.
• Ability to travel at least 75% of the time.

At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!

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Pay Range:

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Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience.

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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.

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This role is Bonus or Incentive Plan eligible.

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Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.

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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.

Equal Employment Opportunity and Reasonable Accommodation Information