Offer summary

Qualifications:

High school diploma required., Customer service background is essential., Call center experience is a significant plus., Strong tech skills and proficiency with computers are necessary..

Key responsibilities:

Handle incoming calls and make callbacks to customers.

Manage 40-60 calls per day.

Utilize a reference library website for customer inquiries.

Provide excellent customer service and support.

We provide Professional Staffing Services & Project-Based Solutions for a broad range of Fortune 500 organizations. ICONMA is a certified Woman-Owned staffing company and was founded in 2000. ICONMA’s corporate headquarters is in Troy, Michigan, and has 15+ locations worldwide. What makes ICONMA stand out in a fiercely competitive industry? *We provide integrated, full lifecycle services across a broad range of business and technical platforms. *No single company can duplicate our full range of staffing and permanent recruiting services nationwide. *Proven track record of attracting and retaining exceedingly skilled professional workers in a highly competitive market. SERVICES OFFERED Staff Augmentation (Contract, Contract to Hire, Direct Hire, Single Source) Data Analysis Project-Based Services & Solutions Hire Train Deploy Service Model Offshore Staff Augmentation Payroll Services AREAS OF EXPERTISE - Information Technology - Engineering - Business Professional - Accounting/Finance - Admin/Clerical/Call Center - Healthcare/Clinical/Scientific - Marketing/Creative mail linkedin@iconma.com Phone (888) 451-2519 Website http://www.iconma.com

Job description

Our Client, a Health Insurance company, is looking for a Customer Service Rep I for their Remote location.

Responsibilities:

Duties include taking incoming calls and make call back to customers
May involve 40-60 calls a day
Customer service background required, call center experience is big plus

Requirements:

Should have strong Tech skills, proficient with computers, candidates need to use reference library which is a website
Education: High school diploma

Why Should You Apply?

Health Benefits
Referral Program
Excellent growth and advancement opportunities

As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

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