Job description

Client Services Professional – Join a Family-Owned Business Rooted in Loudoun County

Transforming The Home Services Experience Through CARE And Innovation

At AllTech Services, Inc., a family-owned home services company based in Loudoun County, VA, we don’t just answer phones—we create real, human connections. As a Client Services Professional, you’ll be the welcoming voice of our company and mission: Transforming the home services experience through care and innovation.

Every call you take is a chance to live out our core CARE values:

C.A.R.E.

Curiosity – You seek to understand every customer's unique needs and continuously grow in your role.
Ambition – You strive for excellence in every client interaction and take pride in growing your skills.
Responsibility – You follow through, do what’s right, and show up with integrity.
Empathy – You listen first and treat customers like family—with kindness and respect.

🌟 Why Join AllTech?

Located in the heart of Loudoun County, AllTech Services is proud to be a trusted, family-owned HVAC and plumbing company serving Northern Virginia for over 20 years. With more than 35,000 five-star reviews, our reputation is built on one thing: putting people first.

We’ve been recognized as:

Best Contractor to Work For – HVAC & Plumbing Magazine (Eastern Region)
Best Workplace in Virginia – Inc. 5000

At AllTech, we combine small-town values with big-league innovation. Our family culture sets us apart—and your success is part of our story.

💼 What You’ll Do – Make Every Call Count

As a Client Services Professional, you’ll be the first point of contact for customers in Loudoun County and throughout Northern Virginia. Whether it’s scheduling HVAC service or answering plumbing questions, you’ll deliver a white-glove customer experience every time.

You’ll:

Lead with Empathy, making every caller feel like family.
Use your Curiosity to understand client needs and provide the right solutions using Google-integrated software.
Demonstrate Responsibility by documenting all calls accurately and following processes consistently.
Show Ambition by offering our Maintenance Plans (and earning commissions when customers enroll).
Collaborate with your team to solve problems and elevate the customer experience.
Represent our family business with confidence and compassion.

🧰 What You Bring

You're not just friendly—you genuinely care about people. You thrive in a fast-paced customer service role and want to grow with a local Loudoun County business that values your potential.

You:

Have call center or customer service experience (preferred).
Communicate clearly, professionally, and kindly.
Are passionate about helping others and solving problems.
Embrace learning with curiosity and excitement.
Take pride in staying organized, punctual, and accountable.
Want more than just a job—you’re looking for a career in a close-knit, family-run company.

🎁 What We Offer – CARE in Action

Health & Wellness

Aetna Health Plans (low deductibles; 80% premiums covered)
Vision & Dental (including orthodontics)
Wellness Program: FREE mental health sessions, diagnostic screenings, chiropractic care & more
Company-paid Life Insurance ($25K) and optional short- and long-term disability

Financial & Growth

Weekly Pay via direct deposit
Bonus programs for Client Services and Dispatch teams
401(k) with a 4% match starting Day 1
Tuition Reimbursement to support your personal and professional goals

Time Off & Perks

80 hours PTO + 8 paid holidays (including your birthday!)
On-site gym, full kitchen (with pizza oven!), massage chairs, soft-serve ice cream, and more
Monthly events, food trucks, birthday celebrations, and family fun days

🚀 More Than a Job—It’s a Career with a Loudoun County Leader

At AllTech Services, we’re more than a workplace—we’re a family-owned business that treats you like family. Our Loudoun County roots run deep, and we’re passionate about helping our team grow both personally and professionally.

If you're looking to join a local company that leads with purpose and people-first values, we want to hear from you.

👉 Apply now and start your career with Loudoun County’s most trusted family-owned home services company.

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