Offer summary

Qualifications:

Proven expertise in debugging and fixing issues in live Node.js applications., Experience with AWS solutions and managing environments for web-based microservices., Strong problem-solving skills and familiarity with monitoring tools like NewRelic or Grafana., Ability to automate workloads using scripting languages like Python or JavaScript..

Key responsibilities:

Diagnose and fix bugs in Node.js microservices and improve code quality.

Manage AWS environments and enhance monitoring tools for scalable applications.

Troubleshoot complex technical issues and document Standard Operating Procedures.

Monitor system health, respond to alerts, and take action to resolve issues.

Job description

About this role

As a Site Reliability Engineer within the SRE team, you’ll be focused on monitoring and supporting our AWS environments for platforms and tools utilised by our customers.

The SRE team specialises in giving delivery squads visibility of the performance of their services in production and support to investigate and contain potential problems.

You’ll have freedom to help research and recommend solutions for hosting applications at scale.

You’ll be fundamental in incident response, troubleshooting and containing issues.

You’ll collaborate with a highly experienced technical team to drive forward best practice as we implement and enhance our tools and services utilising cutting edge technology.

Key responsibilities

● Diagnose and fix bugs in Node.js microservices.

● Collaborate closely with backend engineers to improve code quality, resilience, and observability.

● Configuration and ongoing management of environments and services on AWS.

● Enhancing tools and processes for monitoring scalable applications on AWS.

● Troubleshooting and resolving complex technical issues.

● Documentation and automation of Standard Operating Procedures and Run Books as applicable.

● Monitor system health through automated alerts, investigate issues, and take appropriate action to resolve them.

● Respond to issues outside of working hours as per on call rota.

Basic Qualifications

● Proven expertise in debugging, profiling, and fixing issues in live Node.js applications.

● Experience implementing environments for web-based microservices.

● Experience of supporting MongoDB based web applications.

● Experience of engineering, architecting, or supporting AWS solutions.

● Familiarity with cloud virtualisation tools such as ECS and/or Docker containers.

● Experience working with automated deployment systems (eg. CloudFormation. CodeBuild).

● Familiarity with any monitoring tool. for eg : NewRelic, DataDog, Prometheus, Grafana etc.

● Experience in automation of workloads using a scripting language like Python or JavaScript

● Strong problem-solving skills and the ability to troubleshoot complex issues.

● Good understanding of incident response best practices, post-incident reviews, and continuous improvement.

● Ability and willingness to proactively improve ways of working and processes.

● Desire to continually grow, develop and improve.

Useful Skills

● Understanding of REST, GraphQL and asynchronous messaging

● Experience of using Git for version control.

● Experience of Continuous Integration and Deployment advantageous.

● Familiarity with core SRE principles encompassing areas such as monitoring, alerting, error budgets, fault analysis, and other prevalent concepts in the realm of reliability engineering.

● Excellent written and verbal communication skills.

● Familiarity with IT compliance and risk management requirements (eg. security, privacy, GDPR etc.)

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