Sales Strategy Lead - Multi-Dwelling Units

We are currently looking for a Sales Strategy Lead - Multi-Dwelling Units to join our growing team! In this role, you will play a pivotal role in enhancing Brightspeed's MDU business. Your primary objective is to develop and implement a comprehensive sales strategy that drives growth, optimizes performance, and fosters collaboration across teams.

As Sales Strategy Lead - Multi-Dwelling Units, your duties and responsibilties will include:

Stakeholder Engagement:

• Conduct meetings with Regional Sales Managers (RSMs) across South, North, and East regions to identify synergies and differences
• Collaborate with Territory Sales Managers (TSMs) to understand their daily operations and challenges
• Engage with the Community Transformation Team to align on roles and responsibilities

Business Analysis:

• Assess current MDU business performance, including module breakdown, bulk vs. non-bulk sales, and marketing agreement status
• Analyze key performance indicators (KPIs) such as activation rates, average revenue per user (ARPU), and sales by channel
• Evaluate existing compensation plans and identify areas for improvement

Sales Process Optimization:

• Review and refine the sales process to enhance efficiency and effectiveness
• Collaborate with vendor teams to ensure adequate sales support
• Strengthen partnerships with TSMs and explore opportunities to increase sales through community engagement

Reporting & Performance Measurement:

• Evaluate current reporting systems and identify gaps in performance measurement
• Develop strategies to improve accountability and track progress against MDU targets and goals

Market & Product Analysis:

• Analyze Brightspeed's current footprint and product offerings by state, distinguishing between fiber and non-fiber services
• Identify opportunities for expansion and enhancement of product offerings

Cross-Functional Collaboration:

• Engage with the Business Development Manager (BDM) team to understand the current sales funnel and handoff processes
• Collaborate with the Engineering/Construction team to streamline processes for new MDU property developments
• Work with the Marketing team to align overall strategy with MDU-specific initiatives, including offers, promotions, and referral programs

WHAT IT TAKES TO CATCH OUR EYE:

• Bachelor's eDgree in Business, Marketing, Finance, Economics, or a related field
• 7+ years of experience in sales strategy, with at least 3 years in telecommunications
• Proven track record of developing and executing data-driven strategies that drive customer acquisition and revenue growth
• Strong analytical skills with the ability to interpret complex data and translate findings into actionable insights
• Excellent communication and interpersonal skills, with the ability to collaborate effectively across cross-functional teams
• Experience in managing customer bases with subscription services is highly desirable

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WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Inclusion and belonging are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process. 

For all applicants, please take a moment to review our Privacy Notices:  

• Brightspeed’s Privacy Notice for California Residents
• Brightspeed’s Privacy Notice