Incentive Compensation Strategy Lead

At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.

Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.  

Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.

Check us out on the web!  

We are looking for a Incentive Compensation Strategy Lead to join our growing team! In this role, you will be the architect behind the compensation programs that drive behavior, motivate performance, and align results to business goals across our Channel Sales teams including Inbound, Outbound, DAP, Door-to-Door, and MDU. Your work will directly impact revenue by ensuring that incentive structures are clear, competitive, and tied to what matters most. By designing, maintaining, and continuously refining commission plans and performance frameworks, you'll help the organization scale effectively, retain top talent, and operate with transparency and accountability. You will be central to ensuring the health and alignment of our sales compensation strategy as we grow.

As Incentive Compensation Strategy Lead, your duties and responsibilities will include:

• Design, implement, and optimize sales compensation plans that align with business priorities, drive desired behaviors, and are fiscally responsible
• Partner with Sales, Finance, HR, and senior leadership to ensure incentive strategies support both short- and long-term growth
• Own end-to-end management of compensation programs, including modeling, plan documentation, quota-setting frameworks, and governance processes
• Analyze compensation performance trends, identify risks and opportunities, and make strategic recommendations based on data
• Ensure accurate and timely compensation reporting in coordination with Finance and Payroll teams.
• Serve as a key point of contact for plan-related questions, education, and issue resolution for both sales leadership and front-line representatives
• Lead or support annual planning cycles for compensation strategy, quota design, and territory alignment

WHAT IT TAKES TO CATCH OUR EYE:

• Bachelor’s Degree in Finance, Business, Economics, or related field
• 7+ years of relevant experience
• Strong experience in incentive design, sales compensation, or finance within a complex sales organization
• Love working with numbers but are equally comfortable communicating strategy to leadership and frontline teams
• Have a builder’s mindset; You’re excited to refine existing frameworks, introduce best practices, and drive structure as the business evolves
• Meticulous about accuracy and understand how small details in plan design can have large-scale business implications
• Excel at balancing analytical rigor with practical implementation and change management

BONUS POINTS FOR:

• Master's Degree in Finance, Business, Economics, or related field
• Direct experience supporting multiple sales motions, including inbound, outbound, and door to door sales
• Proficiency in tools such as Excel, Salesforce, Xactly, Anaplan, or similar compensation management platforms
• Background in sales finance, revenue operations, or variable compensation consulting
• Familiarity with quota planning, territory management, and sales productivity metrics

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WHY JOIN US?

We aspire to contemporary ways of working.

Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.

We offer competitive compensation and comprehensive benefits.

Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. 

Inclusion and belonging are at the center of our grounding belief in Being Real. 

When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.

Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process. 

For all applicants, please take a moment to review our Privacy Notices:  

• Brightspeed’s Privacy Notice for California Residents
• Brightspeed’s Privacy Notice