Porch Warranty - Sales Representative
Offer summary
Qualifications:
Prior closing and sales experience is required., Strong listening and verbal communication skills are essential., Ability to work in a fast-moving sales and customer service environment., A quiet workspace with a reliable internet connection is necessary..Key responsibilities:
- Make outbound calls to potential customers and upsell services.
- Reactivate previous warranty accounts and engage interested customers.
- Manage and document the sales process using a CRM tool.
- Evaluate consumer financial needs and offer appropriate warranty solutions.
Job description
Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners insurance opportunity by
1) providing the best services for homebuyers
2) led by advantaged underwriting in insurance
3) to protect the whole home.
As a leader in the home services software-as-a-service (“SaaS”) space, we’ve built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies.
In 2020, Porch Group rang the Nasdaq bell and began trading under the ticker symbol PRCH. We are looking to build a truly great company and are JUST GETTING STARTED.
The future is bright for the Porch Group, and we’d love for you to be a part of it, as our Porch Warranty | Sales Representative
THE POSITION
In this role the Warranty Specialists will call existing, previous and customer shopping for a home warranty that will cover the repair or replacement of homeowners' most vital home systems and appliances. As well as customers who have received a flyer, email or postcard with a micro warranty promotion.
WHAT YOU DO
Upsell additional services to existing customer.
Reactivate previous warranty accounts that were cancelled for numerous reasons and offer a more affordable Warranty.
Re engage previously interested customers or customer shopping for a warranty with a more affordable warranty.
Receive inbound calls, request reference number and upsell micro-warranty.
Make outbound calls from our calling queue
Manage and document the sales process in our CRM tool
Evaluate consumer’s financial needs and identify where our services can help
Use a script to help guide each call and sell our service
In the future, we will offer additional homeowners' services.
WHAT TO EXPECT:
Pay rate: MXN $85.00 pesos an hour
Monthly Potential bonus: Entry-level performer from MXN $2,775 to MXN $3,700 | Average performer: from MXN $7,400 to MXN $8,000
Career path:
On 3rd month: if the agent is dialing properly and has at least 4–5 sales per pay period and no major attendance issues, we will increase it to MXN $97.00 per hour
On 7th month: There is an opportunity of getting an increase to MXN $103.00 per hour, based on results.
On 11th month: There is an opportunity of getting an increase to MXN $111.00 per hour, based on results.
Quick recruitment process through video calls.
Training: paid initial training, as well as ongoing training to help you develop in your role and career.
Support: You’re working from home, but not alone! Your team is available in real-time to help you be successful!
Work/Life Balance: This is a 100% remote job, which means no more time wasted in traffic! Spend more time at home, where your family needs you!
WHAT YOU BRING:
Prior closing and sales experience
Live the porch values which included the positive attitude and pride that stems from doing great work.
Be ambitious and have a strong desire to work in a fast-moving sales and customer service environment
We Win Together by being flexible and open to coaching, change, and a fast-moving sales environment.
Strong listening and verbal communication skills
Regular attendance and punctuality are essential to our business
Workspace: A quiet space to work, an internet connection of at least 30 Mbps download | 10 Mbps upload.
Equipment: a laptop (or a desktop computer) and an internet connection that meet our minimum requirements.
#LI-FQ1
#LI-DNP
#LI-Remote
What’s next?
Submit your application below and our Talent Acquisition team will be reviewing your application shortly! If your resume gets us intrigued, we will look to connect with you for a chat to learn more about your background, and then possibly invite you to have virtual interviews. What's important to call out is that we want to make sure not only that you're the right person for us, but also that we're the right next step for you, so come prepared with all the questions you have!
Porch is committed to building an inclusive culture of belonging that not only embraces the diversity of our people but also reflects the diversity of the communities in which we work and the customers we serve. We know that the happiest and highest performing teams include people with diverse perspectives that encourage new ways of solving problems, so we strive to attract and develop talent from all backgrounds and create workplaces where everyone feels seen, heard and empowered to bring their full, authentic selves to work.
Porch is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable laws, regulations, and ordinances.
Required profile
Experience
Hard Skills
Other Skills
- Customer Service
- Sales
- Problem Solving
- Time Management
- Communication
- Adaptability
- Active Listening
- Teamwork
- Physical Flexibility
- Punctuality