Communications and Operations Manager, The Strategic National Arts Alumni Project

Job Posting Title:

Communications and Operations Manager, The Strategic National Arts Alumni Project

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Hiring Department:

Department of Theatre and Dance

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Exempt

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue Until Feb 28, 2029

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Location:

Texas

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Job Details:

General Notes

Arts + Design Alumni Research d.b.a The Strategic National Arts Alumni Project (SNAAP), a non-profit 501c3 organization, seeks candidates for the position of Communications and Operations Manager.

SNAAP is a research organization that has collected and analyzed data from over 400,000 arts graduates from across North America. Starting in 2008, over 400 colleges and universities have participated in the SNAAP survey, and SNAAP data have been used for assessment, curriculum reform, recruitment, benchmarking, alumni engagement, advocacy, and more. SNAAP has changed the national conversation on the value of an arts degree.

SNAAP’s overarching mission is to maximize the success and impact of creatives in society by driving evidence-informed change in training and illuminating the value of arts and design education. More information can be found at https://snaaparts.org/.

The large-scale SNAAP survey is administered once every five years. The next iteration of the survey will be launched in Fall 2027.

SNAAP is part of the University of Texas at Austin’s Department of Theatre and Dance.

NOTE: This position is 100% remote. This is a fixed position: funding is expected through February 2029 with the possibility of extension.

Benefits package:

• 100% employer-paid basic medical coverage

• Retirement contributions

• Paid vacation and sick time 

• Paid holidays 

• Other services and perks.

This job description may not contain all assigned duties, responsibilities, or aspects of the job described. Even if you don't qualify or have specific experience in every facet of this role, we encourage you to apply.

Purpose

The Communications and Operations Manager is responsible for leading SNAAP's communications and general office operations. Responsibilities include managing all meetings and conferences, directing and managing most of the organization’s programs and communications, and ensuring that the office of SNAAP remains in good working order, including its online infrastructure. The Communications and Operations Manager reports directly to the Executive Director and regularly interacts with other members of SNAAP’s leadership and network, including its Board of Directors. Domestic travel is required for this position (approximately 2-3 trips/year).

The Communications and Operations Manager works with the Executive Director to recruit institutions to participate in the quinquennial survey administrations and they serve as a contact for client institutions. They are responsible for communicating the value of SNAAP data to prospective client institutions, and they work to communicate the value of an arts and design education to broader external audiences.

Responsibilities

• Communications: Direct SNAAP’s marketing and communication strategy and implement initiatives in the marketing and communication plan. Develop and manage an annual marketing and communications budget. Manage communications, publications, media relations/publicity, website and social media consistent with SNAAP’s mission and goals. Cultivate key partner relationships and strategic alliances with like-minded organizations to leverage cross-programmatic and -promotional opportunities. 

• Programs: Work with the Executive Director to develop and implement an effective recruitment strategy for quinquennial survey participation. Work with the Executive Director and SNAAP staff to plan in-person and remote convenings for client institutions, researchers, and other stakeholders. Collect examples of institutional use of SNAAP data and develop an updated SNAAP Casebook. Work with the Executive Director to survey the creative workforce for industry partners.

• Operations: Coordinate, direct, maintain and improve online infrastructure for SNAAP. Manage SNAAP database and mailing lists. Arrange all meeting logistics (venue, catering, transportation) for Board of Directors meetings. Produce reports in advance of Board meetings. Take accurate meeting minutes at Board meetings. 

• Financial Management: Oversee bookkeeper in processing of accounts receivable/payable, reconciling monthly activity, generating year-end reports, fulfilling tax-related requirements, and producing reports. Assist the Executive Director and Board of Directors in creating an annual organizational budget and monitoring cash flow. Assist in all aspects of the review and audit process. 

Required Qualifications

• Bachelor’s degree, preferably in the arts or humanities fields.

• Three or more years of experience in non-profit organizational management or arts administration with increasing levels of responsibilities.

• Proficiency in MS Office.

• Strong and effective written and verbal communication skills.

• Required Competencies: Initiative, Detail Orientated, Problem Solving, Decision Making and Critical Thinking, Planning: Tactical, Strategic, and Teamwork

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

• More than the required number years of experience.

• Prior experience working with the arts in higher education.

• Experience in QuickBooks.

Salary Range

$50,000 - $60,000

Working Conditions

• This position is fully remote and does not have an on-campus office.

• Typical office environment

• Prolonged screen time

• Repetitive use of a keyboard at a workstation

• Use of manual dexterity

Required Materials

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor

• Letter of interest

• Please submit two writing samples (1–3 pages) that demonstrate your ability to communicate effectively in a professional context, such as: A professional email or letter to a stakeholder, client, or partner organization, and/or a brief press release, newsletter article, or blog post promoting an event, program, or initiative. Writing samples should highlight clarity, tone appropriate to audience, and the ability to convey complex information in an engaging and accessible way.

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form.  You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States.  Documents need to be presented no later than the third day of employment.  Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

• E-Verify Poster (English) [PDF]
• E-Verify Poster (Spanish) [PDF]
• Right To Work Poster (English) [PDF]
• Right To Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.