Health Systems Operations Excellence Partner

Job Family:

Travel Required:

Clearance Required:

What You Will Do:

As the Partner in the Operations horizontal team, this position will be responsible for developing business and delivering client work regarding health system operations integration to improve cost of care as well as collaborative work with other solution teams.  You will have the opportunity to bring innovative approaches to solving complex challenges for some of the largest health systems and medical groups in the country as they make fundamental changes to redesigning their care and business models.  You will use your extensive executive management consulting and healthcare experience to building innovative operations capability to enhance work streams, integrating in technology and digital supporting workflows to assist clients in improving patient outcomes, consumer engagement and profitability across the continuum. You will focus on transforming consistent, integrated clinical and broader operations programs that challenges the client’s performance in a way that results in improved affordability and outcomes and, for many systems, align towards a shifting towards value-based performance.  Although this effort will be challenging for current health systems and provider organizations, your role will be that of a consulting leader that can build the right team and framework that provides common vision, foresight, structure, execution (process and tools) to deliver consistent clinical operations and financial measurable outcomes.    You will participate in and drive business development and relationship management activities for Guidehouse Healthcare clients and prospects. 

This role will have responsibility for the following:

• Grow operations solutions business, including developing meaningful relationships with senior leadership roles at clients
• Lead and mentor multi-disciplinary engagement teams
• Contribute to the advancement and refinement of operations solutions that are collaborative across the Healthcare practice
• Demonstrate consulting expertise to client efforts including performance assessments, comprehensive operational /care process redesign and implementation, change management, technology enablement and execution.
• Develop thought leadership and go-to-market materials in health system operations, the technology that supports the changing operations, as well as other relevant topics
• Provide knowledge of market context and how the payer environment impacts financial performance,
• Assist in recruiting and retaining operations and clinical solutions team members

What You Will Need:

• Has hands on consulting and leadership experience redesigning systems to achieve the outcomes required to manage to the contract risk position for the integrated systems.    Leverage tools and processes to insure measurable operational (including clinical) outcomes.
• Demonstrated hands on CONSULTING leadership aligning physicians, health systems, and other care partners to achieve successful outcomes-based operations.  Led this process in complex health systems, academic medical centers and/or integrated delivery networks preferred.
• Program Management experience managing or oversight accountability for multi-work streams, complex programs ($6M+ annually) to successful completion and achieving planned outcomes and client satisfaction.
• Passionate about healthcare transformation and understands the lifestyle it takes to push change through (consultant-lifestyle)
• Successful executive management consulting leader with accountability for building the team and the solution measurable year to year growth at sustainable profit margins.
• Must demonstrate a disciplined, purposeful approach (methodology) to break down problems, systematically build operations/processes and execute projects successfully shown qualitative and quantitative metrics.
• You will need to have sold consulting like change and built strong client relationship at the executive levels - demonstrated by persuading boards and C suites to action
• 10+ yrs. of progressive health industry leadership experience
• Need to travel by airplane, car or train (up to 65%)
• Bachelor's Degree from accredited university or college required

What Would Be Nice To Have:

• You will need to have sold consulting and built strong client relationship at the executive levels - demonstrated by persuading boards and C suites to action for at least 3yrs at 10+million annually.
• 15+ years of orchestrating a team of industry, functional, and technical experts to craft a compelling solution for a variety of healthcare (emphasis on health system and/or its ancillaries) focused clients
• Demonstrated experience as health system administrator/operator  or consultant designing and delivering consulting services/solutions many of which encompass strategy, people, process and technology, with an emphasis on delivering centralized operational solutions
• Credible with technology leaders at the corporate level to thread IT through continuum to enhance ‘experience’ and manage costs.
• Proactive business leader with 10+ yrs. demonstrating disciplined, creative work with vendors, clients, partners and practice resources to define the RIGHT program approach that delivers an improved “experience” that aligns to system and improves efficiency and outcomes. 
• Strong preference for an executive with strong, innovative, workforce management leadership at health systems and ancillary organizations
• Master's Degree from accredited university or college. Industrial Engineering, MD or RN preferred
• Preference will be given to candidates living near a Guidehouse office

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance

• Personal and Family Sick Time & Company Paid Holidays

• Position may be eligible for a discretionary variable incentive bonus

• Parental Leave and Adoption Assistance

• 401(k) Retirement Plan

• Basic Life & Supplemental Life

• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts

• Short-Term & Long-Term Disability

• Student Loan PayDown

• Tuition Reimbursement, Personal Development & Learning Opportunities

• Skills Development & Certifications

• Employee Referral Program

• Corporate Sponsored Events & Community Outreach

• Emergency Back-Up Childcare Program

• Mobility Stipend

About Guidehouse

Guidehouse is an Equal Opportunity Employer–Protected Veterans, Individuals with Disabilities or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

All communication regarding recruitment for a Guidehouse position will be sent from Guidehouse email domains including @guidehouse.com or guidehouse@myworkday.com.  Correspondence received by an applicant from any other domain should be considered unauthorized and will not be honored by Guidehouse.  Note that Guidehouse will never charge a fee or require a money transfer at any stage of the recruitment process and does not collect fees from educational institutions for participation in a recruitment event. Never provide your banking information to a third party purporting to need that information to proceed in the hiring process.

If any person or organization demands money related to a job opportunity with Guidehouse, please report the matter to Guidehouse’s Ethics Hotline. If you want to check the validity of correspondence you have received, please contact recruiting@guidehouse.com. Guidehouse is not responsible for losses incurred (monetary or otherwise) from an applicant’s dealings with unauthorized third parties.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.