Offer summary

Qualifications:

Proven experience in insurance verification and prior authorization processes., Familiarity with Prompt EMR and Microsoft Office Suite., Strong attention to detail and organizational skills., Excellent communication skills, both written and verbal..

Key responsibilities:

Conduct thorough insurance verifications for patient appointments.

Complete benefits forms and upload them accurately to patient charts.

Manage prior authorization requests, ensuring timely follow-up with insurance providers.

Investigate old, unpaid claims to resolve outstanding issues.

Job description

This is a remote position.

Virtual Rockstar is an industry-leading company based in Arizona that specializes in offloading administrative tasks from healthcare clinics to streamline operations. We hire specifically in the Philippines, aiming to build and strengthen families in the region through meaningful employment opportunities. We are committed to hiring individuals who not only meet our job requirements but also align with our core values and long-term vision.

Join our client's growing physical therapy practice dedicated to providing exceptional care and service to patients across Kansas, Missouri, and Arizona.

Virtual Rockstar is looking for a detail-oriented and proactive Insurance Verification and Prior Authorization Specialist to support our client's administrative team.

Responsibilities:

Conduct thorough insurance verifications for patient appointments.
Complete benefits forms and upload them accurately to patient charts.
Manage prior authorization requests, ensuring timely follow-up with insurance providers.
Process insurance credit card payments efficiently and accurately.
Generate claims for mailing by pulling information from the EMR and saving in SharePoint.
Send medical records to insurance companies as needed.
Communicate with insurance payers to inquire about denied or unprocessed claims.
Investigate old, unpaid claims to resolve outstanding issues.
Maintain a waitlist for patient appointments and assist with scheduling as necessary.

Requirements

Proven experience in insurance verification and prior authorization processes.
Familiarity with Prompt EMR and Microsoft Office Suite.
Strong attention to detail and organizational skills.
Excellent communication skills, both written and verbal.
Ability to work independently and manage time effectively in a remote environment.
Experience in healthcare administration or a related field is a plus.

Benefits

Competitive salary commensurate with experience.
Opportunities for professional development and growth.
Work in a dynamic and supportive team environment.
Make a meaningful impact by helping to build and strengthen families in the Philippines.