Account Manager - Indonesia
Offer summary
Qualifications:
4+ years of experience in SaaS sales or account management, preferably with enterprise clients in Indonesia or Southeast Asia., Proven track record in managing large strategic accounts, achieving renewals, upsells, and expansions., Exceptional communication, negotiation, and relationship-building skills are essential., Bachelor’s degree in Business, Technology, or related field; MBA is a plus..Key responsibilities:
- Manage and expand relationships with key strategic customers in Indonesia, including major partners like Grab and Super Bank.
- Collaborate with Renewal Specialists and Customer Success Managers to ensure timely renewals and drive account growth.
- Develop and execute tailored account strategies to increase product adoption and uncover new revenue opportunities.
- Provide regular updates to regional leadership on portfolio performance and engage with stakeholders to align strategies.
Job description
All roles at JumpCloud® are Remote unless otherwise specified in the Job Description.
About JumpCloud®
JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud®, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud® is IT Simplified.
About the Team:
We are seeking an experienced Account Manager based in Indonesia to oversee a portfolio of key strategic customers and partners including Grab, Super Bank, and other large regional clients. This role is fully remote but will require periodic travel to client sites to strengthen relationships and drive customer success.
Key Responsibilities: Account Management & Growth
Key Responsibilities: KPI Ownership & Strategic Planning
Key Responsibilities: Cross-Functional Collaboration
Key Responsibilities: Reporting & Stakeholder Engagement
Requirements:
Preferred Qualifications:
#LI-PS1
Where you’ll be working/Location:
JumpCloud® is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description.
This role is remote in the country of Indonesia. You must be located in and authorized to work in Indonesia to be considered for this role.
Language:
JumpCloud® has teams in 15+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud®, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description.
Why JumpCloud®?
If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud® is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.
One of JumpCloud®'s three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." - Rajat Bhargava, CEO
Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud®. Please note JumpCloud® is not accepting third party resumes at this time.
JumpCloud® is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Scam Notice:
Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment.
All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at recruiting@jumpcloud.com with the subject line "Scam Notice"
#LI-Remote #BI-Remote
Required profile
Experience
Spoken language(s):
English
Check out the description to know which languages are mandatory. Other Skills
- Relationship Building
- Negotiation
- Collaboration
- Communication