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Senior Director, Salesforce Strategy & Solutions

Remote: 
Full Remote
Contract: 
Full time
Work from: 
United States

Offer summary

Qualifications:

10+ years of experience in enterprise technology leadership, particularly with Salesforce., Proven management of large-scale, multi-org Salesforce environments across various clouds., Strong knowledge of system integration, data governance, and security best practices., Salesforce certifications and experience with public-facing portals are preferred..

Key responsibilities:

  • Lead the consolidation and strategic alignment of multiple Salesforce orgs.
  • Oversee system architecture, security, and user access for stakeholders.
  • Integrate Salesforce with third-party systems to enhance interoperability.
  • Manage an internal Salesforce team and provide executive-level accountability on investments.

CALSTART logo
CALSTART Non-profit Organization - Charity SME https://www.calstart.org/
51 - 200 Employees
See all jobs

Job description

Please be aware of recruiting scams!

All legitimate communication from our recruitment team will come from an official calstart.org email address via email, we will not text you about a role you have not applied to or shown interest in. We will not perform any interviews via text or Zoom chat.


CALSTART does not ask for any fees or personal information such as social security numbers or bank details during the recruitment process.


About Us:

CALSTART is a mission-driven industry organization focused on transportation decarbonization and clean air for all.

For over 30 years, it’s been CALSTART’s mission to develop, assess, and implement large-scale, zero-emission transportation solutions to mitigate climate change and support economic growth. CALSTART works with businesses, organizations, governments, and communities to create real-life impact toward clean air and equitable access to clean transportation for all. CALSTART provides scientific, technical and policy support for regulatory development and clean technology and infrastructure acceleration.

About The Role:

CALSTART is seeking a visionary and results-driven Senior Director of Salesforce Strategy & Solutions to lead the modernization, integration, and strategic oversight of the organization’s enterprise systems. This executive-level role will unify CALSTART’s fragmented digital platforms—including over 11 Salesforce environments—and ensure all technology infrastructure is scalable, secure, and aligned with the organization’s growing portfolio of clean transportation incentive programs.

What You'll Do:
  • Salesforce Systems Leadership: Lead the consolidation and strategic alignment of over 11 Salesforce orgs (Experience Cloud, Sales Cloud, Marketing Cloud, Pardot). 
  • Oversee system architecture, security, scalability, and user access for internal and external stakeholders. 
  • Optimize Salesforce licensing, integrations, and environments to reduce cost and improve usability. Cross-Platform Integration & Strategy 
  • Integrate Salesforce with third-party systems such as Formstack, Sage (Finance), Atlassian tools (Jira, Confluence), and member/marketing CRMs. 
  • Drive interoperability across platforms, building a cohesive digital ecosystem that supports real-time data sharing, API connectivity, and program responsiveness. User Experience & Program Enablement 
  • Guide development of multilingual, ADA-compliant public portals using Salesforce Experience Cloud. 
  • Enable program teams with automated workflows, dashboards, and real-time reporting tools to increase transparency and efficiency. Governance, Risk, and Compliance 
  • Establish and manage data governance protocols across Salesforce environments, including sandbox/testing policies, rollback safeguards, and change control. 
  • Lead cybersecurity efforts specific to Salesforce environments and ensure alignment with evolving grant and regulatory requirements. Team and Vendor Leadership 
  • Manage and grow an internal Salesforce team of admins, developers, and architects; coordinate with contractors and vendors for advanced deployments. 
  • Provide executive-level accountability and insights on Salesforce investments, ensuring measurable impact and alignment with organizational goals. 

    • What You'll Bring To The Table:
  • 10+ years of progressive experience in enterprise technology leadership, with a focus on Salesforce platform strategy and implementation. 
  • Proven experience managing large-scale, multi-org Salesforce environments across Sales, Service, Marketing, and Experience Clouds. 
  • Strong background in system integration, data governance, and security best practices within Salesforce. 
  • Experience working with high-volume public incentive, grants, or enterprise service platforms. 
  • Effective leadership, communication, and project management skills across cross-functional teams. 

    • Desired Qualifications:
  • Salesforce certifications (e.g., Salesforce Administrator, Platform App Builder, Integration Architecture Designer). 
  • Experience implementing public-facing portals and workflows for government- or grant-funded programs. 
  • Familiarity with ADA compliance, multilingual content deployment, and public sector security protocols.
    • We understand that not everyone will match the above qualifications 100%. If your background isn't perfectly aligned but you feel you would be a great addition to the team, we'd love to hear from you.

    We're a tight-knit team of world-class innovators, business minds, and change agents who believe passionately in our mission and put our team ahead of self. We are committed to the continued development and growth of our employees and invest in your success!

    We care about your personal well being as much as your professional success and offer generous benefits to full time employees including: 100% company paid comprehensive health benefits for Medical, Dental, Vision, Short Term Disability, Long Term Disability and Life Insurance, Retirement plan with generous company contributions, FSA for Health and Dependent Care, 3 weeks of vacation time in the first year of employment, 11 paid company holidays, paid sick time, paid family leave, and more!

    Our inclusive environment focuses on making decisions based on merit without regard to race, color, hair texture, gender, religion, age, nationality, social or ethnic origin, sexual orientation, gender identity, gender expression, LGBTQIA+ status, marital status, pregnancy, disability, genetics, veteran status, or any other characteristic protected by law.

    Required profile

    Experience

    Industry :
    Non-profit Organization - Charity
    Spoken language(s):
    English
    Check out the description to know which languages are mandatory.

    Hard Skills

    Data GovernanceSalesforceBusiness StrategiesSystems IntegrationSalesforce Commerce CloudProject ManagementCyber SecuritySalesforceAdobe Experience CloudPardot (CRM Software)Ada Compliance

    Other Skills

    • Team Management
    • Communication
    • Leadership
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