Franchise Development, Senior Manager

Honor Technology’s mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor’s growing portfolio includes its consumer care brand, Home Instead, Inc., the world’s leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually.

As demand for senior care surges and the Home Instead network evolves, we’re seeking a dynamic, commercially minded Franchise Development, Senior Manager to help shape the future of our franchise system.

This role goes far beyond transaction management. You’ll serve as a trusted advisor, deal facilitator, and strategic coach—guiding prospective and existing franchise owners through high-stakes transitions that support long-term growth. You’ll influence who joins our network, how they scale, and how they ultimately contribute to our mission.

This is an exceptional opportunity for a resilient dealmaker with a heart for purpose-driven work—someone who thrives at the intersection of M&A, entrepreneurship, and impact.

We’re looking for a leader with strong commercial acumen, sound judgment, and a genuine desire to help shape the future of one of the most important brands in care.

Role Responsibilities:

Franchise Growth & Transition Strategy

• Identify and qualify high-potential franchise buyers aligned with our mission and long-term strategy
• Drive owner transitions and market expansion in collaboration with internal teams (Sales, Operations, Legal, and Onboarding)
  Influence deal structure and decision-making to meet network and growth objectives
  
  

Buyer & Seller Engagement

• Act as primary liaison between buyers and sellers, managing negotiations and expectations with clarity and discretion
• Activate and expand broker relationships to increase pipeline strength and reach
  
  

Deal Process Leadership

• Lead end-to-end franchise resale processes—from early interest to signed agreement
  Ensure all transactions are compliant, efficient, and deliver a professional experience across all touchpoints
  
  

Coaching & Onboarding Support

• Guide buyers in building strong business plans and preparing executive presentations
• Partner with onboarding and operational teams to support a seamless post-sale experience
  
  

Reporting & Executive Communication

• Track, analyze, and present KPIs across pipeline, deal progression, and conversions
• Deliver sharp, actionable insights to executive leadership that drive data-informed decisions
  
  

Qualifications:

• Bachelor’s degree in Commerce, Finance, Business Administration, or a related field.
• Minimum 5 years of experience in corporate development, franchise sales, or M&A.
• Proven success working with high-net-worth individuals, private equity, or multi-unit operators.
• Certified Franchise Executive (CFE) qualification preferred but not required.
• Experience in the senior care industry is a plus.

Competencies:

• Strategic Influence: Proven ability to build trusted, long-term relationships and influence high-stakes decisions with franchisees, investors, and internal stakeholders.
• Commercial Acumen: Strong instincts for value creation, with the ability to assess opportunities, shape strategy, and align execution with long-term growth.
• Investor-Grade Storytelling: Exceptional communicator with the ability to craft compelling narratives that inspire trust and action.
• Operational Excellence: Organized, structured, and methodical—yet thrives in ambiguity and adapts quickly to changing priorities.
• Analytical Rigor: Data-driven decision maker who can distill complexity, draw sharp insights, and act decisively.
• Relentless Drive: Resilient under pressure, motivated by ambitious goals, and unwilling to trade long-term value for short-term wins. Highly aware of the broader impact their ideas and decisions will have on the organization and its strategic goals.
• Accelerated Learner: Fast to ramp, with the intellectual agility to master the senior care landscape, franchising dynamics, and our tech-enabled business model.
• Cross-functional Collaborator: A true team player, competent at working cross-functionally and  who works to  reach consensus towards desired outcomes
• Self-aware: Demonstrates a highly developed emotional quotient and comfortable interacting with a diverse network of franchisees and stakeholders
• Sound Judgement:  Demonstrates discretion, objectivity, and integrity consistent with company leadership principles, policies and procedures