Head of Finance/Operations

The COO will be responsible for overseeing the firm's day-to-day operations, managing administrative functions, improving internal processes, and supporting strategic initiatives. This role requires a hands-on leader with strong business acumen, experience in law firm operations or professional services, and the ability to wear multiple hats in a fast-paced environment.

Client Details

Our client is a dynamic and growing boutique law firm in New York City, known for delivering exceptional legal services and building long-term relationships with our clients. As we scale, we are seeking a strategic and operationally focused Chief Operating Officer (COO) to help drive the next phase of our growth. This is a unique opportunity to work closely with the Managing Partners to build structure, efficiency, and scalability into our operations.

Description

• Firm Operations: Lead and manage all non-legal business functions including HR, finance, IT, marketing, and office administration.
• Strategic Planning: Collaborate with firm leadership to define strategic goals and develop operational plans to achieve them.
• Process Improvement: Identify inefficiencies and implement systems, workflows, and tools to improve productivity, client service, and profitability.
• Finance Oversight: Work with accountants/bookkeepers to manage budgets, cash flow, billing, collections, and vendor relationships. Provide regular financial reports to partners.
• Talent Management: Oversee recruiting, onboarding, training, performance management, and employee engagement to support a strong internal culture.
• Technology and Systems: Evaluate and implement legal tech and firm management software (e.g., CRM, document management, time tracking, billing systems).
• Compliance & Risk Management: Ensure compliance with applicable laws, bar regulations, and internal policies.
• Facilities and Vendor Management: Oversee office operations, space planning, and vendor/service provider relationships.

Profile

• 10+ years of experience in operations leadership, preferably in a law firm, professional services firm, or startup environment
• Proven experience managing firm-wide operations, with a strong understanding of financial and HR functions
• Highly organized with the ability to prioritize and execute multiple tasks in a fast-paced environment
• Strong interpersonal skills and the ability to build trust and influence across a team of attorneys and staff
• Experience with law firm management software and familiarity with legal billing and compliance practices
• Bachelor's degree required; MBA, JD, or equivalent experience is a plus

Job Offer

• Competitive base salary, commensurate with experience
• Performance-based bonus potential
• Health insurance, 401(k), and other standard benefits
• Opportunity for equity or profit-sharing based on tenure and contribution
• Professional development support

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.