Lead Program Manager

This is a remote position.

   

About the position: 

Who will love this job: 

● A collaborative problem solver: You bring a solutions-oriented mindset to every project, working collaboratively with diverse teams to resolve issues quickly and efficiently. You value input from all stakeholders (i.e., clients, partners, colleagues, etc.) and leverage diverse perspectives to innovate, mitigate and overcome obstacles. 

● A proactive and effective communicator: You understand the importance of transparency and clarity in program management. By proactively sharing updates, setting expectations, providing feedback, and actively listening, you facilitate collaboration to ensure alignment across all stakeholders, reducing misunderstandings and keeping everyone focused on a shared vision and goals.

● An expert in program management: With a strong foundation in program management, you excel at structuring, overseeing, and sustaining multiple projects, initiatives, and programs, ensuring alignment with organizational business goals and resource efficiency. You anticipate project needs and risks, define milestones, and establish effective systems for tracking progress, knowledge management, change, and risk management, and ensuring team accountability. You share your expertise with program managers who may need coaching help in mastering complex tasks or skills that are new to them.

● Highly organized and detail-oriented: You have an exceptional ability to plan, prioritize, and manage complex projects simultaneously, staying attentive to details without losing sight of the big picture. You create and maintain organized workflows, timelines, and documentation to keep teams on track and ensure deliverables are met on time and within budget.

● Adaptable and resilient: You thrive in dynamic environments, stay calm, and remain adaptable to flex when facing changing priorities or unexpected challenges. Your resilience enables you to quickly pivot and keep your team focused on achieving the organization’s objectives, regardless of external pressures.

● Experts with an eye for continuous improvement: You can assess immediate needs and long-term program goals, making proactive adjustments to improve efficiency and impact. You’re always looking for ways to continuously improve processes, build scalable frameworks and structures, reduce risks, and ensure project outcomes align with strategic priorities.

What you’ll do: 

Project Planning and Strategy

• Inform the tactical plan for the project scope, including objectives and deliverables in alignment with organizational business goals, client requirements, and health equity aims.
  

• Develop comprehensive project plans that include timelines, milestones, dependencies, deliverables, and risk management strategies for items at-risk of or experiencing challenges.
  

• Collaborate with the project team (i.e., client, partners, colleagues, etc.) and key stakeholders to align project goals with business strategies and identify success criteria.
  

• Where relevant, apply domain knowledge to enhance project planning by contributing to content development and research insights that strengthen project execution, while ensuring alignment with subject matter experts.
  

• Oversee the implementation and delivery of projects, programs, and initiatives, ensuring adherence to scope, timeline, and budget and staffing resources.
  

• Build, implement, and monitor project work plans, trackers, budgets, and other project management tools and resources to support day-to-day project operations (e.g., workflows, communication, etc.).
  

• Monitor project progress and adjust plans to stay on schedule and within budget.
  

• Proactively track and manage risks and issue change management, as well as knowledge management, and implement mitigation plans as needed.
  

• Support content development and research efforts that enhance project implementation and inform decision-making, while ensuring that technical leadership remains with designated subject matter experts.
  

• Lead project cross-functional teams, such as consultants or subject matter experts (SMEs), promoting a collaborative, goal-oriented environment.
  

• Provide mentorship and support to project managers and team members, as needed and required by senior leadership
  

• Act as a point of escalation, facilitating issue resolution and ensuring clear communication among team members and stakeholders, bringing immediate concerns to the appropriate Program Director(s).
  

• Effectively communicate program status, risks, and strategic recommendations to executive and senior leadership, ensuring alignment, transparency, and informed decision-making at the highest levels.
  

• Communicate project updates and status reports to internal and external stakeholders.
  

• Facilitate regular project meetings, including kick-offs, status updates, and post-project reviews.
  

• Gather feedback from stakeholders to ensure continuous improvement in project delivery.
  

• Manage project budgets, monitoring expenses to ensure alignment with financial goals.
  

• Optimize resource allocation across multiple projects, balancing workloads and identifying resource needs.
  

• Track and report on financial performance, flagging any deviations from the budget and implementing corrective actions.
  

Why work at HealthBegins: 

HealthBegins is a mission-driven consultancy firm that drives radical transformation in health by helping Medicaid-managed care plans, health systems, and social sector clients advance health equity and improve the social and structural drivers that put patients and communities in harm’s way. Better health for all begins with equity.  The compensation package for this position includes a salary range of $90,000 - $94,000 commensurate with experience plus an annual bonus awarded based on individual and team performance. We also provide great benefits that value and support you as you balance work and family commitments.

Requirements

Qualifications:

• 6+ years of program or project management experience.
  

• 4+ years of experience working with stakeholders within a cross-functional matrix environment     
  

• Bachelor’s Degree or four years of relevant work history post-high school. 
  

• Strong interest and documented commitment to advancing health equity. 
  

Preferred:

• Master’s Degree in Public Health, Public Administration, Public Policy, or Business Administration. 
  

• Experience working in healthcare, public health, and/or community health. 
  

• Experience working with healthcare systems, health plans, community nonprofits, and/or philanthropies is a plus. 
  

• Experience working in or demonstrating a deep understanding of Medicaid policy and/or managed care plans is a plus. 
  

• Experience working with stakeholders in a nimble, fast-paced, and hybrid (in-person and virtual) work environment.  
  

• Experience providing strategic consulting services that deliver measurable results. 
  

• Experience using project management software (e.g., ClickUp, Rocketlane, Monday, Asana, etc.)
  

• PMP and/or CSM certification.
  

• Expert proficiency in Microsoft 365 and Google Suite software. 
  

• Excellent experience with databases and CRM software. 
  

• Proficiency using platforms like Zoom, Slack, MS Teams, and Webex 
  

• Knowledge and experience working with industry-leading project management methods, tools, and resources. 
  

• Adept at managing department, project, and staff budgets, resources, and capacity; interpreting and using financial reports (including P&L reports); and can understand and communicate core financial management concepts to team members. 
  

• Ability to work regularly and meet on Pacific Time 
  

• Will provide reasonable accommodation to support candidates to work remotely and to support physical ability 
  

• Ability and willingness to travel up to 20% of the time, inclusive of company retreats or team conferences
  

Even if you don’t meet all the requirements, we still want to hear from you! Research shows that women, non-binary applicants, and people of color often hesitate to apply unless they check off every box. HealthBegins strives to maintain a diverse and inclusive workforce through recruitment, retention, and promotion policies. We strongly encourage applications from individuals with diverse backgrounds, experiences, and identities as well as those who have been directly impacted by the social needs and systemic barriers we seek to address.  HealthBegins believes that all persons are entitled to equal employment opportunities and does not discriminate against its employees or applicants because of race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, disability, or medical condition.