Jira Administrator

Jira Administrator Job Description

Quantum Strides LLC (QS) is a leader in the IWMS and EAM space providing services to enterprise customers globally. We are headquartered in the Washington DC metro area with a workforce that is spread across globe including the United States, Canada, India and UAE. QS provides IWMS, EAM and Cybersecurity solutions that include implementation, Upgrade, Integration, Analytics and Support services to Fortune 100 customers and government agencies.

Why join the Quantum Strides Team:

• Be a part of innovative IWMS and EAM engagements with our Fortune 100 customers

• Ability to work with a team that is globally located in the United States, Canada, India and UAE

• Exposure to client facing engagements and with a real opportunity to make a change
• Opportunities to progress beyond this role

• Great career growth potential

• Compensation that is industry best with attractive benefits

Key Responsibilities: -

As a Jira Administrator, you will develop features and capability utilizing portfolio of Facilities and Asset Management.

• Gather requirements for business processes, and determine ways to optimize/improve JIRA/Confluence/BitBucket build and configure

• Provide application support for JIRA and Confluence to IT the rest of the business

• Perform Tool Integrations & Customization

• JIRA APIs and web hooks

• Support JIRA and Confluence users

• Work with business users to evaluate JIRA and Confluence plug-ins, determine licensing needs, and perform testing, installation, and configuration of the plug-ins

• Utilize design skills to define JIRA workflows and the related screen schemes for complex and high impact projects

• Implement custom xml-based JIRA gadgets

• Support and configure JIRA plugins (XRAY) as required

• Generate documentation on workflows and processes implemented in JIRA to support run books

• UAT (User Acceptance Test) Environment Management

• Create JIRA projects, Custom Dashboard, queries and create reports as required

• Monitor JIRA databases and copy data from PROD to TEST instance, when requested

• Work with JIRA to enable custom workflows, screens, fields and dashboards

• Codes, tests, and debugs new software / applications or makes enhancements to existing software / applications and provide solutions using JIRA

• Create, copy, and administer JIRA projects

Basic Qualifications

• 8 years experience with Jira.

• Preferably with JIRA administration and Xray tool experience.