Czech Speaking Technical Support for Telecommunications - REMOTE in Greece

Embark on an exciting career journey with Patrique Mercier Recruitment PT as a Czech Speaking Technical Support Specialist for Telecommunications in Athens, Greece! If you are fluent in Czech and have a keen interest in telecommunications technology, this role is a wonderful opportunity to develop your career in a vibrant city full of history and culture.

As a Czech Speaking Technical Support Specialist, your primary responsibility will be to assist clients in resolving their telecommunications-related queries. You will play a crucial role in troubleshooting issues, providing solutions, and ensuring a top-notch customer experience. If you're eager to help customers navigate their technical challenges while enjoying the amazing lifestyle Athens has to offer, we want to hear from you!

Responsibilities

• Provide exceptional technical support to Czech-speaking clients in the telecommunications sector.
• Diagnose and troubleshoot various technical issues through phone, email, and chat.
• Deliver clear and effective solutions to ensure high levels of customer satisfaction.
• Maintain up-to-date knowledge of telecommunications products and services.
• Document interactions and feedback to aid in service improvement.
• Collaborate with team members and other departments to enhance support efficiency.
• Participate in ongoing training to develop your technical skills and knowledge.

Requirements

• Fluency in Czech (both spoken and written) with strong communication skills.
• Proficiency in English, both spoken and written.
• Experience in technical support, preferably in the telecommunications field, is advantageous.
• Strong problem-solving skills and the ability to handle diverse technical inquiries.
• Able to work effectively in a dynamic, fast-paced environment.
• A positive attitude and a genuine desire to assist customers.
• Willingness to relocate to Athens and experience a new cultural adventure.

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )