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Customer Service Representative I

extra holidays - extra parental leave
Remote: 
Full Remote
Contract: 
Experience: 
Junior (1-2 years)
Work from: 
North Carolina (USA), United States

Offer summary

Qualifications:

High school diploma required, Bachelor’s preferred, 0-2 years of experience, None.

Key responsabilities:

  • Answer routine questions about products
  • Resolve inquiries from customers effectively
Stewart Title logo
Stewart Title Insurance XLarge https://www.stewart.com
5001 - 10000 Employees
See more Stewart Title offers

Job description

Are you looking to help transform a company and an industry? As a Stewart employee, you’ll be joining a company that is committed to helping you own, develop, and nurture your career while growing our company. We invest in your career journey because we understand that as you grow so does our company. You will be part of a diverse and equitable work environment that reflects the customers we serve. You’ll be empowered to use your unique experiences, passion and skills to help our company constantly evolve and improve. Together, we can achieve our vision of becoming the premier title services company.

More information can be found at https://www.stewart.com, subscribe to the Stewart blog at https://www.stewart.com/insights or follow Stewart on Twitter® @stewarttitleco.

Job Description

Job Summary

Promotes Stewart services and solutions through various sales and marketing activities designed to ensure customer success while maximizing Stewart revenue and market share. Provides administrative and specialized operational support to sales representatives and/or sales teams to assist with the selling and closing of Stewart products in accordance with sales goals as specified by leadership.

Job Responsibilities
  • Responsible for answering routine questions and issues about products and services from internal and external customers
  • Effectively resolves inquiries or escalates concerns in a timely fashion
  • Performs a wide range of support functions to assist in departmental processes
  • Follows clearly defined procedures to complete daily tasks and responsibilities
  • Uses existing procedures to solve straightforward problems without the consistent need to exercise discretion
  • Uses basic communication skills to address internal and/or external clients and/or team members
  • Individual contributor working under direct supervision with little autonomy
  • Performs all other duties as assigned by management

Education
  • High school diploma required; Bachelor’s preferred

Experience
  • Typically requires 0-2 years of related work experience

Equal Employment Opportunity Employer

Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at careers@stewart.com.

Required profile

Experience

Level of experience: Junior (1-2 years)
Industry :
Insurance
Spoken language(s):
English
Check out the description to know which languages are mandatory.

Other Skills

  • Customer Service
  • Communication
  • Problem Solving

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