Senior Executive Inter-Operator Tariff

Job Description

Job Title

Senior Executive Inter-Operator Tariff

Department

Service Support

Position Type

Full Time

Job Location

Bangalore

Shift Timings

Regular

Work Mode

Hybrid

Industry Type

Telecommunications

Travel Required

No

Why Us?

MACH is an innovator and leader in global monetization solutions. Their software optimizes and orchestrates critical inter-carrier business processes including data and financial clearing, network roaming, real-time campaign management, and interconnect solutions. MACH creates transformative communications solutions for today, tomorrow, and beyond, bridging wholesale and inter-carrier connectivity with roaming and clearing.

Collaboration and Innovation are at MACH’s core. Our success is built on diverse strengths across different teams, functions, and geographies summarised in our company values:

• Open collaboration
• Driving innovation
• Customer commitment
• Growth mindset
• Deliver results

Please visit our website to know more about us - https://mach.com/

A Day in the Life of Executive Inter-Operator Tariff:

To implement inter-operator tariff to ensure timely validation of voice and data usage between operators, besides checking files stopped for IOT errors to either correct the tariffs, if the setup is incorrect at MACH system, or in case of client error, report to client for corrective action.

So, how are we going to keep you busy?

• Implement the tariff (Inter Operator and Tap Creation) in the MACH system as per the set of procedures.
• Implementation and co-ordination of a new IOT Client set up.
• Validate data based on tariff checks as needed to rectify internal errors if any.
• Identify and report errors from incoming TAP files by appropriately sending an email to customers for action.
• Maintain productive tariff by doing tariff assignment as per customer’s confirmation.
• Ensure Service Tickets are resolved with expected level of quality within timelines.
• Test the implemented tariff to ensure it is error free in the test system.
• Ensure to have successful smooth ISAE Audit Type 1 and Type2.

What will make you eligible for this role?

• Bachelor of Engineering / B-Tech

Experience, that will be an advantage:

• 2-4 years of customer service experience and experience in telecom billing will be an added advantage.

What will make you the best-fit for this role?

Technical/ functional skills required:

• Intermediate Knowledge in Linux & Oracle SQL.
• Telecom industry knowledge.
• Excel – Intermediate.
• Ticketing and troubleshooting skills.

Soft skills required:

• Interpersonal Skills, Analytical Skills, and Problem-Solving Skills
• Good written and verbal communication skills (English)

Limitation and Disclaimer:

The aforementioned job description is aimed to provide an overview of the overall type and level of work being performed for this role; it shouldn't be interpreted as a complete list of all obligations, responsibilities, and qualifications needed for the job.

In no way does this job description imply or say that these are the exclusive responsibilities of the employee holding this position.  Any additional job-related instructions or tasks that are requested by the manager must be completed by the employee.

Ready, set, apply!

MACH

Simplify business relationships, optimize margins, and future-proof your roaming business with MACH's innovative solutions. Explore 5G roaming, IoT monetization, and more.