People Services Coordinator

About the role

Working within People Services and Technology team, the People Services Coordinator is the first and often only point of contact for People enquiries. This role is responsible for providing quality customer focused services to employees and candidates. The position uses technology and modern tools to record, track and manage People support regarding the day -to-day operations of the People team with a solid focus on providing an excellent customer experience along the employee lifecycle of administrative activities.

As a People Services team member, you will play a key role in shaping our success. You will be the bridge between our employees and our People team, ensuring that all have a seamless experience from day one.  

What you’ll do

• First point of contact for People queries.

• Ensure smooth transition for new employees and departing employees.

• Efficient management of employee changes, ensuring accurate documentation and data updates for a smooth transition between positions.

• Accurate maintenance of all employee data, ensuring data integrity across various systems, aiding up to date organisation information.

• Smooth coordination between all areas of the business to ensure timely monitoring and completion of tasks.

• Pivotal role in supporting Team Global Express’s mission by ensuring their employees have the resources, support and guidance they need to excel in their roles.

• Maintain knowledge of People Services policies and procedures.

• Participate in continuous improvement initiatives through collaboration with the broader People Team.

What you’ll bring

• A proactive attitude to work and providing quality and timely People support to TGE employees and candidates.

• Ability to work collectively in managing daily role rotations effectively.

• Excellent administration skills with focus on attention to detail

• Strong technical skills

• High standard of customer services skill with ability to communicate with people at all levels

• Previous experience in HR Admin support role is desirable

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.

Why TGE

We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

• Competitive salary above industry standards

• Upskilling, training, mentoring and more to support your career development journey

• Fun and practical employee perks and discounts

• Flexible work, including work from home

• Inclusive parental leave policy that supports all parents & carers

• Peer recognition awards acknowledge when you go above and beyond.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Opportunity Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply. Team Global Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note

• When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

• During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

• TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.