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Business Development Manager - Malaysia

Remote:

Full Remote

Experience:

Mid-level (2-5 years)

Work from:

Malaysia

Offer summary

Qualifications:

Bachelor's Degree in a relevant field, 2-4+ years in Business Development, Experience in hospitality or SaaS industry, Proficient with CRM systems.

Key responsabilities:

Source potential client opportunities
Respond to product enquiries and leads
Organize product demonstrations and training
Generate new sales and upsell products
Negotiate contracts and maintain client relations
Provide client feedback to product team

Lighthouse Hospitality: Hotels, Restaurants & Leisure SME https://www.mylighthouse.com/

501 - 1000 Employees

See all jobs

Job description

At Lighthouse, we’re on a mission to disrupt commercial strategy for the hospitality industry. Our innovative commercial platform takes the complexity out of data, empowering businesses with actionable insights, advanced pricing tools, and cutting-edge business intelligence to unlock their full revenue potential.

Backed by $370 million in series C funding and driven by an unwavering passion for growth, we’ve welcomed five companies into our journey and have surpassed $100 million in ARR in 2024. Our 700+ teammates span 35 countries and represent 34 nationalities.

At Lighthouse, we’re more than just a workplace – we’re a community. Collaborative, fun, and deeply committed, we work hard together to revolutionize the hospitality sector. Are you ready to join us and shine brighter in the industry’s most exciting rocket-ship? 🚀

What you will do:

We are expanding internationally and are looking for a full-time Business Development Manager - Malaysia.

Where you will have impact:

As a hunter, you source potential client opportunities via cold calling, email campaigns and through interaction with professional industry network groups.
Respond to all incoming product enquiries, referrals and leads in a timely and effective manner. You format tailor-made proposals to clients.
You organise face-to-face or online product demonstrations and advanced training sessions.
Keep track of our existing client base and generate new sales by upselling our products according to the client’s needs.
Contract negotiation, maintaining a balance between optimal service, value for the client and OTA Insight's profit margins.
Together with the team, you help building and adjusting the vision for the sales team. You build and execute a business development plan to achieve business aims and the sales targets, develop innovative strategies to maximise results and identify shortfalls in the process. This all aiming at process improvements.
Attend meetings, (inter)national conferences and organize regional road shows as required.
You are the middleman between our client and our Product Development team. You will provide client feedback to this team so products can be reviewed in line with the feedback.
Keep track of your efforts in our CRM system and achieve KPI’s and targets.

About our team:

Join our dynamic Revenue team of over 130 sales professionals globally, represented in 24 countries, who are passionate about driving revenue and expanding our market share in the hospitality industry. As a large department with various roles, our team offers many opportunities for growth and career development. Our team works closely with customers, (including hotels, chains, STR and more) to help them achieve their revenue goals. As a member of our team, you'll have the opportunity to work with a dynamic group of professionals, learn from experienced leaders, and contribute to the success of our organization.

With a mission to expand our market share in APAC, we focus on both mature and growth markets, constantly seeking out new opportunities to expand our territory. Our team of 36 people is made up of talented and driven individuals from diverse backgrounds, all working together to drive revenue growth and achieve our goals.

At OTA Insight you join the #bestteamever where you can be part of developing a market-leading technology platform. As a high performing team, we put our clients and innovation first. However, growing together and being passionate about our mission also means having fun together. So prepare for remote team gatherings and after work drinks on us!

What’s in it for you?

A flexible working environment where you can work from home or, if you live nearby, at one of our seven offices around the world
Unlimited time off: we believe in providing our employees with the flexibility and autonomy to manage their work-life balance effectively
A compensation that values your work and which we will proactively keep competitive
A motivation to deliver your best work as we have built a high-bar and very talented team of individuals that are friendly, creative, open-minded and passionate about what they do
Workshops and frameworks that help employees realise their full career potential
A mandate to operationalize and democratise research through tools, training, and processes
The opportunity to shape the products that more than 85,000 users rely on worldwide
We know not everyone relaxes the same way; therefore, we’ve opted to support your general wellbeing by subsidising up to 80% of your monthly ClassPass subscription
A referral bonus scheme when you bring new talent to our #bestteamever!

Who you are:

An ideal candidate has a Bachelor's Degree in Hospitality, Business, Communication, Finance, Economics or other relevant field
You have 2-4+ years relevant experience in Business Development in the hospitality business, or with a SaaS company
You have a wide network within the travel industry in Malaysia
You are comfortable with navigating software and conducting webinars/tutorial
You have proven experience in delivering both live & virtual presentations and seminars
You have a focused, “hunter” mentality to find, solicit, and drive new business to the company
You have an open and direct way of communicating while maintaining a consultative approach for those you're speaking with
You are fluent in English. Malay and/or Mandarine are an added plus.
You have experience with SalesForce, or other CRM systems and related sales tools
You demonstrate a high level of diplomacy, strong interpersonal skills, and bring a positive attitude to any kind of conversation.

Thank you for considering a career with Lighthouse. We are committed to fostering a diverse and inclusive workplace that values equal opportunity for all. We welcome candidates from all backgrounds, regardless of age, gender, race, religion, sexual orientation, and disability. Our commitment to equality is not just a policy; it's part of our culture.

If you share our passion for innovation and teamwork, we invite you to join us in shaping the future of the hospitality industry. At Lighthouse, our guiding light is to be an equal opportunity employer, and we encourage individuals from all walks of life to apply.

We value the unique perspective and talents that you bring, and we're excited to see how your light can shine within our team. We can't wait to meet you and explore how we can grow and succeed together, illuminating the path towards a brighter future for the industry.