Job Title: Solution Engineer (Pre-Sales Engineer) – Junior, Senior, and Principal Levels
Location: Remote
About Gerent:
At Gerent, we’re passionate about empowering enterprises with the transformative power of cloud computing. As a leading Salesforce consulting partner, we work with organizations across industries to deliver innovative, business-relevant solutions that drive growth, efficiency, and customer success.
We are looking for dynamic Solution Engineers (Pre-Sales Engineers) across all levels—Junior, Senior, and Principal—to join our Sales team. If you thrive on solving complex problems, crafting tailored solutions, and delivering exceptional value to clients, we want to hear from you!
Solution Engineers are trusted advisors and subject matter experts who play a critical role in the pre-sales process. They work closely with Sales and Delivery teams to uncover customer needs, design solutions, develop estimates, and craft compelling proposals and strong contracts. The role combines technical expertise, business acumen, and strong communication skills to demonstrate how Gerent’s solutions meet client objectives.
Pre-Sales Leadership: Provide technical expertise and support for multi-cloud deals, including data migration, integrations, and complex use cases.
Discovery & Demo: Partner with Sales to uncover customer needs, lead discovery sessions, capture requirements, and deliver tailored demonstrations or Proofs of Concept (POCs).
Solution Design: Own the solution design process, leveraging expertise from subject matter experts and competency/cloud product leads. Craft effective proposals and respond to RFIs/RFPs with business-relevant solutions.
Estimation: Develop detailed estimates and Rough Order of Magnitude (ROM) documents with clear assumptions. Ensure alignment between solution design and delivery handoff.
Closing: Tailor proposals and refine sales messaging to address key deal-closing criteria. Present solutions in collaboration with Sales Directors.
Client Advocacy: Keep customer needs and goals central to all solutioning efforts, acting as a trusted advisor.
Communication: Present complex technical solutions clearly and effectively to both technical and non-technical stakeholders, from System Administrators to C-suite executives.
Relationships: Build and maintain strong, long-term relationships with clients, partners, and internal teams.
Develop and refine pre-sales processes and standards in alignment with the Pre-Sales CoE.
Collaborate with Project Management (PM), Business Analysis (BA), and Solution Architecture CoEs to incorporate best practices into pre-sales activities.
Identify and implement process improvements to enhance efficiency and consistency.
Principal Level:
Lead and mentor pre-sales engineers within the practice, focusing on career development and coaching.
Drive continuous improvement initiatives across Gerent’s practice portfolio.
Actively collaborate with Sales and Delivery leadership to optimize pre-sales strategies.
Senior Level:
Support and mentor junior team members to foster growth and expertise.
Take ownership of key initiatives that improve pre-sales processes and team effectiveness.
Junior Level:
Be open to learning and actively seek mentorship to succeed in pre-sales.
Take initiative in solving problems and sharing learnings with the larger team.
Stay current with new Salesforce platform features, and Salesforce-adjacent technologies (Sales, Service, Marketing Automation, Data, AI), and best practices.
Engage in training and certifications to deepen expertise and support Gerent’s innovation goals.
Experience:
2-4 years in pre-sales roles, with demonstrated leadership in managing pre-sales teams.
2-4 years of prior delivery experience on the Salesforce platform.
Expertise: Broad exposure to Salesforce implementations, complex solutioning, and estimation.
Certifications: At least five Salesforce certifications, including Admin, Consulting, and Architect-level credentials.
Experience:
1-2 years in pre-sales roles, with experience mentoring team members.
2-4 years of prior delivery experience on the Salesforce platform.
Expertise: Strong knowledge of Salesforce implementations, with accountability for solution design and estimation.
Certifications: At least five Salesforce certifications, including Admin, Consulting, and Architect-level credentials.
Experience:
3-4 years of delivery experience on Salesforce projects as a lead consultant or stream owner.
Pre-sales experience not required—training and mentorship will be provided.
Expertise: Exposure to Salesforce implementations and basic estimation processes.
Certifications: At least five Salesforce certifications, including Admin, Consulting, and Architect-level credentials.
Strong technical aptitude and ability to learn new technologies quickly.
Excellent verbal and written communication skills.
Team-oriented mindset with a willingness to collaborate across onshore, nearshore, and offshore teams.
Customer-first attitude with a passion for solving problems and delivering value.
What we can offer you:
Competitive salary
WFH
FTO
Paid major holidays
Healthcare, dental, vision coverage
401k
At Gerent, we recognize that our people are our strongest asset. Since our founding, we’ve sought to harness the power of people and technology to fuel meaningful, positive connections between businesses and consumers. Our thriving community of creative thinkers and makers sets us apart by continually finding new ways to turn innovative technology solutions into remarkable customer experiences.
The quality of their collective work speaks for itself — today, Gerent stands as a Salesforce Summit Partner and, after 900+ implementations, holds a 5-Star Customer Satisfaction Score. Our services span the gamut from strategy to consulting, implementation, digital experience, innovation, and managed services.
Our ultimate goal is to become a trusted advisor in the Salesforce ecosystem. To that end, we’ve gathered some of the best and brightest in tech to ensure that Gerent’s collective strategic knowledge, business acumen, industry knowledge, and deep technical expertise set us apart from our competitors.
We’ve built a solid foundation over the past 13 years. Now, we have a pivotal opportunity to expand exponentially over the next few years. We need talented professionals who can help us grow — and want to grow alongside us.
Why work with Gerent?
Relationships are our gold standard.
We put our people first because we know the way we treat our employees is the way they’ll treat our customers.
Learning never stops.
Our team has an unquenchable thirst for knowledge. We embrace curiosity and continuous learning, pushing ourselves to skill up and stay abreast of industry and technical innovations.
Working to live.
Work is just one facet of a person’s life, and we intend to keep it that way. That’s why our entire team works remotely – because we’ve found that working from home means having more time to spend on our passions and with our families.
Embracing our differences.
Diversity is one of our greatest strengths. By including people from all walks of life, we can generate the best ideas and solutions.
We see and seek the best in people.
We assume the best of those we work with. We’ve found that assuming positive intent from our clients and colleagues leads to a positive work environment where everyone thrives.
Greater than the sum of our parts.
We believe we’re at our best when we work together. We’ve created a culture in which team members come together and elevate one another to perform at a higher standard than they ever could alone.
Constantly striving for excellence.
When something is good, we want to make it great. It’s in our company DNA to challenge the status quo and push the envelope. We’re not afraid to ask hard questions that improve our work.
Doing the right thing.
We keep our moral compass close at hand. We strive to do the right thing in every situation, no matter how big or small.
We’re always looking for talented professionals who can help make our company — and team — stronger and more capable. Apply today!
Gerent is an equal opportunity employer that celebrates diversity and provides an inclusive work environment. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, Aboriginal/Indigenous status or any other factors considered discriminatory. We try our best to accommodate any candidate taking part in the selection process upon request.
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