Overview:
Mutual of Enumclaw was founded in 1898 by local farmers who wanted to look out for each other. That spirit continues to define our company culture. We are committed to cultivating and preserving a culture of inclusion and connectedness. Our employees are proud of our thoughtful approach to insurance, and it shows. In January 2024, we were recognized as Washington's Best Company to Work For (our twelfth year in a row as one of the top 100) by Seattle Business magazine, based on a survey of our employees.
Mutual of Enumclaw works exclusively with local independent agents to offer insurance products for individuals, families, farms, and businesses. We currently operate in Washington, Oregon, Idaho, Utah, Arizona, Montana and Wyoming.
The Product Manager reports to the Director of Product Management and is a proactive, driven and individually accountable steward of profit and growth across the assigned states and territories for all assigned lines and products. A designer of long-term state strategies and coordinator of short-term execution to realize the benefits of such. With a focus on driving improvements in profit/growth through pricing management (segmentation texture and rate level), as well as ongoing engagement, partnership, and influence with underwriting, sales, regulatory, product development, marketing, operations, and finance to align and add value to their strategy and execution.
The Product Manager will look to identify and execute opportunities to improve MOE’s suite of products and coverages to match customer needs and current market conditions. This position is also responsible for conducting regular proactive updates of form language, responding to and accounting for market trends, competitor actions, and regulatory/reinsurance actions.
Location: The successful candidate will work remotely, must be able to work during our core Pacific Standard Time (PST) business hours, and must have high-speed internet (internet speed test required).
Hiring Range: $121,779 - $139,605
Salary Range: $121,779 - $155,488
*The hiring range represents Mutual of Enumclaw’s current hiring pay scale for this role. Mutual of Enumclaw reserves the right to modify or update this range any time. Exact compensation may vary based on skills and experience. Compensation is only one part of our entire total rewards package. To see some of the benefits and perks we offer, please click here.
Responsibilities:
Supervisory Responsibilities:
- Management of one or more pricing/state analysts.
State Management:
- Independently identify, prioritize, and drive organizational focus on profit/growth opportunities.
- Build relationships and add value across core stakeholder departments (UW, Sales, Actuarial, IT, etc.).
- Be the go-to expert on assigned lines of products, strategy, markets, business levers, data, and execution.
- Effectively leverage data, analytics, and available supporting resources.
- Oversee and maximize the value of state rate filings at all stages.
- Point person for responses and action plans regarding regulatory matters.
- Independently create, and oversee the creation of, influential presentations associated with the execution of day-to-day opportunities and broad strategic opportunities.
- Fully leverage, motivate and develop analyst staff.
Product Development:
- Oversee the creation of a multiyear “product roadmap” for the delivery of new and updated products.
- Complete ground-up builds of new products via form language.
- Review and refresh existing form language on an ongoing basis.
- Identify products/updates that would drive the largest market impact or mitigate the largest risks.
- Be the point person and subject matter expert regarding MOE’s products, forms, and coverages.
- Research market trends to proactively identify potential new products and coverages, or necessary adjustments to avoid gaps in the marketplace or regulatory exposure.
- Design and facilitate training associated with any product launches and updates.
Qualifications:
Required Skills/Abilities:
- Very strong analytic and project management capabilities.
- Expert knowledge of P&C insurance products and the filing process.
- Knowledge of predictive/pricing modeling methodology, and actuarial principles.
- Knowledge of Underwriting principles, methodology, and general theory.
- Expert use of PowerPoint and Excel.
- Knowledge of SQL, SAS, VBA, and other programming/data management is a strong plus.
- Translate analysis into coherent presentations and communication.
- Experience in Underwriting and in the creation of new products, forms, and policy language.
- Fully versed in the regulatory and legal review process necessary to support product approval.
Education and Experience:
- Bachelor’s Degree in Economics, Actuarial, Business Admin, Mathematics, or related analytic disciplines.
- 5+ years of P&C experience in personal lines or small commercial/farm product management, actuarial, or sales/underwriting; but experience in portfolio-managed products would also be considered.
- 5+ years in a core underwriting role which interacted directly with policy language.
- Expert knowledge of insurance, actuarial principles, modeling, computer science, and data manipulation.
- Experience managing direct reports and multiple stakeholder departments outside of the direct reporting relationship is a strong preference.
- Experience with modeling and predictive analytics.
- All the following would be considered preferred:
- Graduate degree and/or related professional designations (Underwriting, Actuarial, and Finance).
- Experience with managing products and interacting with regulatory environments in the states of Washington, Oregon, Idaho, Montana, Utah, Wyoming, and Arizona.
- Experience working with an independent agency channel distribution.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer, including video conferencing.
