Sales Executive

Job Description:

Sales Executive, German speaking
Location: Germany
Salary: DOE + Bonus

Are you looking for an exciting career in the technology industry?

Welcome to Likewize - the market leader and one of the fastest growing companies in insurance, repair, sustainability and technology platforms!

Imagine being part of a team that keeps the digital world running. At Likewize, that's exactly what we do. We're the heroes behind the scenes, making sure technology always works - no matter what.

What makes Likewize special?

• We offer the most comprehensive protection against any kind of technological disruption.

• Lost, stolen, damaged or complicated - we have the solution.

• We serve one billion customers worldwide for the biggest brands, telcos and banks.

• We solve 250 million technology problems a year in over 30 countries.

• We work with global giants in the technology industry

• At Likewize, you will help shape the future of technology. You will be part of a dynamic team that develops innovative solutions for insurance, warranty, repairs, trade-ins, recycling and premium tech support.

About the role

As a Sales Executive (German Speaking) specialising in Second-Hand Technology, your primary responsibility is to drive sales of pre-owned devices and support the Upgrade service business of Likewize. This role involves engaging with clients, understanding their technology needs, and effectively promoting the value proposition of refurbished or second-hand equipment. A strong understanding of the second-hand technology market, excellent communication skills, and a customer-centric approach are crucial for success in this role.

Primary Responsibilities

• Client Engagement: Actively engage with potential clients to understand their technology requirements. Educate clients on the benefits of second-hand technology in terms of cost savings and sustainability.

• Product Knowledge: Maintain comprehensive knowledge of a wide range of second-hand devices and their appeal to different sectors of the market. Clearly communicate the features, condition, and value of refurbished products.

• Sales Strategy: Develop and implement effective sales strategies for second-hand technology products. Identify and target businesses and individuals interested in said technology and aid the business in developing pricing strategies to match need.

• Relationship Building: Build and nurture relationships with clients, understanding their budget constraints and technology preferences. Provide recommendations based on client needs and available second-hand inventory.

• Negotiation and Closing: Lead negotiations on pricing, terms, and conditions to secure sales. Close deals effectively while ensuring customer satisfaction.

• Market Analysis: Stay informed about market trends and demand for second-hand technology. Monitor competitor activities and adjust sales strategies accordingly.

• Customer Support: Provide post-sales support to address customer inquiries, concerns, or technical issues. Ensure a positive customer experience throughout the entire sales process.

• Sales Reporting: Prepare regular reports on sales performance, inventory turnover, forecasting and market demand. Collaborate with the management team to adjust inventory levels based on sales trends.

• Collaboration: Work closely with the operations and pricing teams to manage inventory levels and product availability. Collaborate with global and local teams to win more channels of inventory.

• Data & Customer Information: Respect the value of information by following Likewize's data protection / information security policies and procedures.

Requirements

• Job holder is a fundamental member of the Sales Team, with excellent communication, negotiation and sales skills.

• Has a proactive and innovative approach.

• Has the ability to meet tight deadlines and the flexibility to adapt to unexpected and sudden change.

• Reacts quickly to both opportunities and risks as they become apparent.

• Demonstrates excellent time keeping.

• Actively seeks to build profitable relationships with all prospective and existing customers.

• Takes responsibility to ensure commitments are met.

• Highlights additional customer requirements and proposes solutions.

• Behaves in a manner that ensures that the company is represented to customers and suppliers in an ethical manner at all times.

• Proven experience in sales with a track record of meeting or exceeding targets.

• Analytical mindset with proficiency in using sales-related data and tools.

• This role requires a proactive and results-oriented individual with a passion for sales and team work.

• Strong technical knowledge of device protection, trade-in, recycling and tech support solutions is an advantage

• Must be PC literate and fluent in both English and German

Ensure Fairness & Embrace Differences

We believe in fairness – so much so that Fair is one of our core values. To us, fair means being straight up and honest, and impartial and appropriate in our interactions; it means that we embrace diversity and are respectful and inclusive to everyone.

We know being diverse and inclusive goes beyond fairness. In fact, its fundamental to how we win. It takes all of us, with all our different points of view and experiences, to deliver for Likewize. Together we are committed to creating a work environment where differences are celebrated and are essential to our success.