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HR Administrator

extra holidays - extra parental leave
Remote: 
Full Remote
Contract: 
Full time
Work from: 
Costa Rica

Offer summary

Qualifications:

2+ years in customer support or HR, Experience with case management desirable, Proficient in Microsoft Office Suite, None.

Key responsabilities:

  • Provide front-line support for employee queries
  • Ensure accurate Workday data administration

TransUnion logo
TransUnion XLarge http://www.transunion.com
10001 Employees
About TransUnion
TransUnion is a global information and insights company that makes trust possible in the modern economy. We do this by providing an actionable picture of each person so they can be reliably represented in the marketplace. As a result, businesses and consumers can transact with confidence and achieve great things. This picture is grounded in our legacy as a credit reporting agency which enables us to tap into both credit and public record data; our data fusion methodology that helps us link, match and tap into the awesome combined power of that data; and our knowledgeable and passionate team, who stewards the information with expertise, and in accordance with local legislation around the world. A leading presence in more than 30 countries across five continents, TransUnion provides solutions that help create economic opportunity, great experiences and personal empowerment for hundreds of millions of people. We call this Information for Good®—it’s our purpose, and what drives us every day.
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Job description

TransUnion's Job Applicant Privacy Notice

What We'll Bring:

Are you looking to start a career within an internal HR function?



If so, we are looking for an HR Administrator to join our fast-paced Global People Operations team to play a key role for front line HR support to employees and managers across the globe.

The People Operations team is a key service between employees and HR, enabling an exceptional service and consistent end to end employee experiences through high quality administrative support across all areas of HR. The broad nature of the role will provide the opportunity to develop core HR knowledge and expertise.

What You'll Bring:

  • Be the Front-Line Support for Employee Queries Globally: Provide the best employee experience by executing cases and responding to employees queries according to internal policies and procedures as well as the country/region’s regulations.  

  • Collaborate with Cross Functional Teams: have a proactive and collaborative approach, working with HR colleagues and stakeholders to ensure you are providing best in class employee HR support. Work closely with relevant stakeholders to ensure that all third parties receive relevant information in timely manner 

  • Workday Data Administration: Ensure Workday tasks and transactions are completed promptly and accurately. Processing Workday transactions in an accurate and timely manner & liaison with central HRIS teams to ensure proactive improvements to the system where appropriate. Providing system generated reports, insights and analytics plus other management information to stakeholders on request. 

  • Perform HR Service Operations Tasks: This includes, but is not limited to: investigating, analyzing, and auditing employee data.  

Impact You'll Make:

  • A proven track record of working in a fast-paced administration team or customer service environment, ideally within HR, 2 years and above Customer Support exp

  • Experience with case management desirable

  • Experience in the use of Microsoft office – Excel, Outlook, PowerPoint etc  

  • Experience handling sensitive situations and handling customers and stakeholders with empathy and understanding. 

  • Experience handling sensitive data. 

  • Personable and friendly, you’ll be a key ambassador of the Global People Services team providing HR service to our managers and colleagues. 

  • A positive outlook when faced with obstacles. Self-aware and able to escalate when needed  

  • Attention to detail, a high level of accuracy with excellent organizational skills and ability to prioritize 

This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.

TransUnion Job Title

Rep III, HR Operations

Required profile

Experience

Spoken language(s):
English
Check out the description to know which languages are mandatory.

Hard Skills

Data AdministrationCustomer SupportCase ManagementHR Service DeliveryEmployee ResearchHR Operations

Other Skills

  • Microsoft Outlook
  • Microsoft Excel
  • Microsoft PowerPoint
  • Empathy
  • Problem Solving
  • Collaboration
  • Communication
  • Organizational Skills
  • Detail Oriented
Are you interested?

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