Manager, Clinical Services Educator

Responsibilities: 

• Lead the development and implementation of comprehensive training and education programs, including new hire orientation, ongoing professional development, and specialized competency programs for Clinical Services staff
• Monitor and assess the effectiveness of training initiatives through knowledge retention surveys, competency evaluations, and trend analysis
• Identify learning gaps and create innovative, evidence-based training solutions to address organizational and staff needs
• Oversee the development and administration of self-directed learning tools and continuing education opportunities
• Ensure accurate documentation of training participation, competency assessments, and skill reviews in compliance with organizational policies
• Manage onboarding and orientation programs for clinical staff, ensuring seamless integration and alignment with organizational standards
• Collaborate with leadership to identify education needs, develop strategic learning initiatives, and execute special projects
• Promote a culture of continuous learning and quality improvement within the Clinical Services department
• Build and maintain strong relationships with interdepartmental teams and external stakeholders to advance training objectives
• Represent Clinical Services in committees and strategic discussions, advocating for training and development needs
• Supervise and mentor staff involved in training and education, ensuring high performance and professional growth
• Stay informed on industry best practices, regulatory requirements, and emerging trends in clinical education to ensure training programs remain current and effective
• Perform other duties as assigned to support organizational objectives

Requirements:

• Bachelor’s degree in nursing (BSN) required; active RN licensure. Master’s degree in nursing, Education, or a related field preferred 
• Minimum 7 years of clinical experience as an RN with at least 3 years in nephrology or cardiac clinical practice (e.g., dialysis centers, nephrology offices, or cardiac care) or complex care management
• 3 years of experience in adult learning, training development, or clinical education
• 3 years proven leadership experience, including managing training teams or initiatives

Skills:

• Exceptional communication, interpersonal, and presentation skills
• Strong organizational, analytical, and project management abilities
• Expertise in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) and learning management systems (LMS)
• Adept at handling confidential information with discretion
• Demonstrated ability to manage competing priorities and adapt to a dynamic work environment
• Experience developing and implementing data-driven quality improvement initiatives
• Collaborative leader with a strategic mindset and the ability to inspire and motivate teams
• Strong problem-solving skills and a proactive approach to identifying and addressing challenges
• Commitment to fostering a culture of excellence and continuous learning

Travel:

• Limited Travel, Scheduled per needs of the business