Software Implementation Analyst

Under direct supervision of the Software Implementation Analyst Manager, the Software Implementation Analyst is responsible for acting as a liaison between client, staff and IT by planning, conducting, and directing the analysis of complex business problems to be
solved.

Acts as a liaison among business stakeholders in order to elicit, analyze, communicate, and validate requirements for changes to business products, processes and systems. May also be a liaison to external customers. Collects, analyzes and synthesizes data to document requirements, and translates into detailed technology needs & formal specifications. ensuring needs of stakeholders and business are met Reviews business and product needs, instructions, regulations, and laws for complex projects; implements these changes into software using intermediate level programming skills, testing, and providing support to customers as required. Authors & communicates requirements documentation Depending on the nature of the project, undertakes a combination of project management, technical implementation, and testing analyst tasks. Expected to have either a strong proprietary knowledge base or multiple years of previous experience in requirements analysis and authoring. Takes on higher level business requirements & specifications

About the Role:

• Responsible for the elicitation, analysis, and documentation of a client's business needs and requirements.
• Elicits, writes formal specifications, and communicates business requirements between development and client to design and implement business solutions.
• Develops and improves business processes within the technology and business organizations and understands client requirements, specifying and analyzing these to a sufficient level of detail to ensure clarity of definition.
• Translates complex business requirements into technical solutions as required.
• Makes technical solution recommendations to meet requirements based on understanding of how technical solutions will impact the business and stakeholders as required.
• Responsible for building and maintaining a relationship with customers.
• Uses a structured requirements process to assess near-term needs.
• Adheres to metrics to ensure customer satisfaction and may recommend metrics.
• Ensures that implementation follows the design.
• Ensures change management and communication of change to team and/or client is done in a systematic way for complex projects
• Proactively identifies, recommends, and implements improvements to the process.
• Develops an in-depth awareness and understanding of multiple Thomson Reuters technologies, products, and services.
• Participates in short term planning sessions with a client to improve a business process

About You:

• Advanced knowledge with the Software System Development Life Cycle (SDLC)
• Strong customer focus in all tasks and activities, even while at times under pressure
• Ability to work independently and as part of a team
• Advanced analytical and problem solving skills
• Ability to work cross functionally and communicate company database information to developers, management team members and others as needed
• Strong interpersonal skills, including the ability to establish and maintain effective working relationships with individuals at all levels both inside and outside of the organization
• Follows instructions, responds to management direction
• Strong ability to gather and translate business requirements into solid product specifications
• Solid written and verbal communication, listening, organization and priority setting skills
• Advanced knowledge of Microsoft Windows and Office 365
• Intermediate Knowledge of Microsoft Visio
• Advanced knowledge of Agile SDLC Methodology
• Bachelor’s Degree in Computer Science, or closely related field;
• At least (5) five years’ work experience in business analysis, or closely related field; OR
• Equivalent combination of education and experience.

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What's in it For You?

In the United States, Thomson Reuters offers a comprehensive benefits package to our employees. Our benefit package includes market competitive health, dental, vision, disability, and life insurance programs, as well as a competitive 401k plan with company match. In addition, Thomson Reuters offers market leading work life benefits with competitive vacation, sick and safe paid time off, paid holidays (including two company mental health days off), parental leave, sabbatical leave. These benefits meet or exceeds the requirements of paid time off in accordance with any applicable state or municipal laws. Finally, Thomson Reuters offers the following additional benefits: optional hospital, accident and sickness insurance paid 100% by the employee; optional life and AD&D insurance paid 100% by the employee; Flexible Spending and Health Savings Accounts; fitness reimbursement; access to Employee Assistance Program; Group Legal Identity Theft Protection benefit paid 100% by employee; access to 529 Plan; commuter benefits; Adoption & Surrogacy Assistance; Tuition Reimbursement; and access to Employee Stock Purchase Plan.

Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations.

For any eligible US locations, unless otherwise noted, the base compensation range for this role is $88,200 - $163,800.

This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.
Base pay is positioned within the range based on several factors including an individual’s knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.


This job posting will close 02/15/2025.

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Accessibility 

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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