HR Coordinator (WFH, MoA)

Discover your 100% YOU with MicroSourcing!

Position: People Coordinator

Work setup & shift: WFH| Shifting

Office Location: MoA, Three Ecom, Pasay

Why join MicroSourcing?

You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
  
  

Your Role:

As a People Coordinator, you will play a vital role in supporting the People and Culture team by delivering a seamless and efficient HR service. Acting as the first point of contact for employees and managers, you will manage day-to-day HR queries, ensure compliance with policies and processes, and contribute to a positive employee experience.

Key Responsibilities

• Act as a first point of contact for HR-related queries, providing guidance or escalating as needed.
• Support employee engagement initiatives and handle confidential matters with discretion.
• Conduct thorough checks of right-to-work documentation, ensuring compliance with legal requirements.
• Verify and maintain accurate records for work authorisation and immigration documents.
• Generate reports on work authorisation compliance and track expiring work permits.
• Maintain and update employee records in the HR database, ensuring accuracy and compliance with data protection regulations.
• Provide accurate employee data to the payroll team for processing.
• Answer and direct incoming phone calls promptly and accurately.
• Monitor and manage incoming requests via the ticketing system, ensuring tickets are logged, categorised, and assigned appropriately.
• Provide first-line support by addressing common queries or escalating complex issues to the relevant teams.
• Collaborate with internal departments to ensure accurate and effective resolution of tickets.
• Receive, sort, and distribute incoming post accurately and efficiently.
• Attend meetings (virtual) to take clear and accurate notes of discussions.
• Prepare and distribute meeting minutes in a timely manner.
  
  

What You Need

• Proven experience in an HR or administrative role, ideally in a remote setting.
• A strong understanding of HR processes and best practices is desirable.
• Excellent communication and interpersonal skills, with the ability to oversee sensitive information discreetly.
• Highly organised and detail-oriented, with the ability to manage multiple priorities.
• Knowledge of employment laws and regulations (UK-specific is desirable).
• Fluent in English, with excellent written and verbal communication skills
  
  

Specific Aptitude/skills Required

• The post holder must possess the necessary interpersonal skills to build and maintain positive relationship with all employees in the company.
• A high level of flexibility is required to cover changes in services, depending on business levels and requirements
  
  

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply