A Goldman Sachs | Everstone company, Cprime is a global consulting firm helping transforming businesses get in sync. Cprime is the partner of choice for Fortune 100 companies looking to achieve value and agility. We help visionary business leaders compose solutions, execute implementations, and exceed against business goals. With our key partnership recognitions, including Atlassian Platinum, AWS Advanced, and SAFe Gold partner, our industry-leading software and services work in synergy to deliver transformations. Cprime is headquartered in Cary, North Carolina with offices in Chicago, Philadelphia, and Leeds, UK. We are growing our global footprint in Canada, the United Kingdom, Ukraine, EMEA, India, and Australia.
Cprime US has adopted a remote-first/full-remote work environment from most US-based locations. Occasionally, our teams have the option to meet in-person for team meetings, collaboration, or social events.
Notice of E-Verify Participation:
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.
Right to Work Notice:
If you have the skills, experience, and legal right to work, your citizenship or immigration status shouldn’t get in the way. Neither should the place you were born or another aspect of your national origin. A part of U.S. immigration laws protects legally-authorized workers from discrimination based on their citizenship status and national origin. You can read this law at 8 U.S.C. § 1324b. The Immigrant and Employee Rights Section (IER) may be able to help if an employer treats you unfairly in violation of this law. The law that IER enforces is 8 U.S.C. § 1324b. The regulations for this law are at 28 C.F.R. Part 44. Call IER if an employer: Does not hire you or fires you because of your national origin or citizenship status (this may violate a part of the law at 8 U.S.C. § 1324b(a)(1)) Treats you unfairly while checking your right to work in the U.S., including while completing the Form I-9 or using E-Verify (this may violate the law at 8 U.S.C. § 1324b(a)(1) or (a)(6)) Retaliates against you because you are speaking up for your right to work as protected by this law (the law prohibits retaliation at 8 U.S.C. § 1324b(a)(5))
We are seeking a skilled and experienced ServiceNow Technical Consultant to join our team. In this role, you will be responsible for implementing, configuring, and customizing ServiceNow solutions to meet client requirements. You will collaborate with clients and internal teams to design efficient workflows, enhance system capabilities, and ensure successful ServiceNow platform deployments.
What you will do:Defining, designing, and implementing ServiceNow solutions and ensuring they are aligned with business requirements.Working closely with clients to build ServiceNow-based business solutions that address their needs.Configuring and enhancing the ServiceNow platform using scripts and application capabilities.Providing technical expertise in identifying, evaluating, and developing effective solutions and procedures that meet user requirements.Participating in all technical aspects of the ServiceNow program and solution delivery.Ensuring that all implementation work is carried out per the company policies and industry best practices.Effective upward management to program lead and executivesContribute to business development activities including written proposals, presales activities, functional demonstrations and presentationsQualifications and Skills:Minimum of 7 years of experience with the ServiceNow platform, or a minimum 3 years with the ServiceNow platform and additional years with similar productsProven experience with ServiceNow implementation, configuration, development, customization, and integration.Strong understanding of ServiceNow core platform capabilities and data model.Strong understanding of ITIL processes.ServiceNow System Administration certification or other ServiceNow certifications are preferred.Strong interpersonal skills to interact with diverse groups of individuals and build successful relationships at all levels.Strong project management skills including, critical ability to coordinate and balance multiple projects in a time-sensitive environment, under pressure.Excellent communication and presentation skills to effectively explain possible solutions to non-technical and technical stakeholders.Experience with ServiceNow platform capabilities beyond core modules is highly desirableExperience with ServiceNow CSM is a mustExperience with ServiceNow SPM is desirableEducation and Certifications:Bachelor’s degree in computer science, Information Systems, or a related field.ServiceNow CSM Certification required#LI-HB1
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What We Believe In
At Cprime we believe in facilitating social justice action internally, in industry, and within our communities. We believe part of our mission is to expand the minds, hearts, and opportunities of our Cprime teammates and within the broader community to include those who have been historically marginalized.
Equal Employment Opportunity Statement
Cprime is an equal opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
