Senior Learning Experience Designer

Description

About this Role:

We are seeking a dynamic and enthusiastic Senior Learning Experience Designer to join our innovative Learning Experience team. This role is pivotal in creating and delivering high-quality and impactful learning experiences that drive performance and foster a culture of continuous learning and professional growth. Senior Learning Experience Designer will play a key role in implementing a variety of training programs that support organizational goals and strategic initiatives. The Senior Learning Experience Designer will be responsible for delivering content that is not only educational but also engaging and inspiring.  The Senior Learning Experience Designer should be proficient in utilizing different delivery methods and platforms. Collaborating closely with instructional designers, subject matter experts, and other stakeholders will ensure that learning experiences are tailored to meet diverse learner needs and help drive measurable outcomes. This role reports directly to the Director, Learning Experience and requires adherence to organizational standards and tools to ensure consistency and effectiveness across all learning initiatives.

Job Description:

• Design and develop instructional materials: Including e-learning modules, instructor-led training materials, job aids, simulations, and interactive multimedia content, using instructional design principles and best practices.  Knowledge of end-to-end content creation is required.
• Evaluate and Update Learning Programs. Regularly collect learner feedback and performance data to assess the effectiveness of learning experiences. Use evaluation tools and feedback to make updates and improvements, ensuring content stays relevant and effective. Continuously refine training based on insights gathered to improve learner performance and meeting evolving needs. (Kirkpatrick Model of Evaluation)
• In collaboration with team members and stakeholders, develop curriculum paths, keeping learner objectives and business impact top of mind.
• Ensure Consistent Standards: Conduct thorough quality assurance reviews to maintain consistency in content presentation, adherence to brand guidelines, and up-to-date processes and procedures.
• Utilize e-learning authoring tools (e.g., Articulate Storyline) to create engaging and interactive online learning experiences that promote knowledge retention and skill acquisition. 
• Collaborate with other members of the learning experience team to enhance the visual appeal and interactivity of learning materials. 
• Manage multiple instructional design projects simultaneously, ensuring timely delivery.
• Create and maintain project documentation, timelines, and deliverables.
• Gather and action feedback to improve learning experiences and they meet user and organizational requirements.
• Collaborate with team members and outside stakeholders to set direction for content style and tone.
• Review and refine instructional materials to ensure clarity, consistency and alignment with branding and tone.
• Participate in QA of learning content to ensure usability and effectiveness.
• Manage Learning Assets in LMS: Organize, upload, and manage content in the Learning Management System (LMS) to ensure seamless learner access and accurately track completion rates and performance metrics.
• Stay Current with Industry Trends: Stay informed about the latest trends in instructional design, video content creation, AI technologies, and e-learning best practices and incorporate these innovations into your work.
• Contribute to the success of the team by mentoring and guiding peers/coworkers in the best practices of instructional design, content creation and course facilitation.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Qualifications

Qualifications

Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to the safety or health of the employee or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the core competencies:

• Instructional Design knowledge and skills: Proven ability to deliver engaging, interactive, and impactful e-learning modules with high production value.
• Learner-Centric Approach: Deep understanding of adult learning principles, with a demonstrated ability to create a supportive, inclusive, and motivating learning environment that fosters knowledge retention and skill application.
• Communication Mastery: Exceptional verbal and written communication skills, with the ability to present complex information clearly, facilitate meaningful discussions, and adapt messaging base on audience needs.
• Adaptability and Agility: Ability to adjust instructional techniques and course content in response to feedback and changing business needs. Comfortable navigating ambiguity and delivering results in a face-paced, evolving environment.
• Tech-Savvy: Expertise with Learning Management Systems (LMS), SCORM, xAPI, and other e-learning standards.
• Collaborative and Agile: Ability to manage multiple projects in a fast-paced, collaborative environment with a focus on agility and adaptability.

Education & Experience

• Bachelor's degree required with at least 7-10 years of experience in eLearning development and course creation.
• Demonstrated experience in delivering engaging and impactful learning experiences.
• Proficiency in utilizing virtual platforms like Teams for learning delivery and learner engagement.
• Experience in using LMS to manage learning logistics, track learner progress, and evaluate learning outcomes.

• Proven ability to create a positive and inclusive learning environment and encourage active participation and knowledge retention.

• Experience in facilitation in a corporate group setting is required.

Certificates, Licenses and/or Registrations

No certifications or licenses are required for this role.
 

What we offer you: 

Whether virtual, in-person, or hybrid, we are on a mission to create a flexible work environment. 

We have a dynamic company culture and a fun workforce. We offer paid time off benefits, competitive salary commensurate with experience, and a generous benefits package that includes health, dental, vision, short term disability, employee assistance program, and 401(k) with a generous company match. 

If you share our belief that every aspect of your work can lead to a positive outcome this role will provide personal fulfillment and invaluable experience. 

We’ve learned that every individual and every team work differently, so we’re embracing flexibility with hybrid roles. We’ll continue creating amazing office experiences for everyday work and the times when we do come together. We’re also embracing a growth mindset to learn together and adjust as we go. 

Sound exciting? Apply today and join us! 

Office Ally is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.