Surveillance Camera Technician

Delta Group is a privately held, woman-owned, national investigative firm established in 1983 and headquartered in Buford, Georgia. With over 40 years of experience, Delta Group was built on the foundations of three key factors: People, Innovation and Results. People have always been at the core of who we are at Delta Group, and we pride ourselves on a culture that fosters the development and growth of our team. When it comes to Innovation, Delta Group has integrated innovation as a key driver in the development of our quality investigative performance and results across everything that we do. Throughout 4 decades in business, Delta Group has always been a results-driven company. We have a longstanding history of commitment to our clients in building trust based on our results and relationships. We’ve seen many changes during our tenure, but one thing that has never changed is our commitment to providing quality results.  Delta is committed to providing an unparalleled customer service experience, ongoing development of innovative surveillance technology, and continuing to deliver the industry’s leading results.

Job Overview:

Delta Group is looking to fill a Remote Surveillance Technician role. This position will be responsible for the production and maintenance of remote camera equipment and assisting the department manager with related tasks.

Who you are:

An energetic and motivated professional with a passion for technology and keeping up to date with the latest trends. This is the perfect opportunity to gain hands-on experience and develop essential skills from customer service to resolving a wide range of technical issues.

In this role, you’ll play a pivotal part in working with individuals both inside and outside the organization, making strong communication skills essential. You have a strong background in IT, with a team-oriented mindset, and are comfortable working independently or contributing to group projects. By leveraging your skills and knowledge of emerging technologies, your impact on the team will help drive innovation and improve overall efficiency for the team’s success.

Responsibilities:

• Build, maintain, and repair remote camera equipment
• Support and assist remote investigators with the deployment and retrieval of camera equipment
• Test and build camera power supply to ensure proper functioning use
• Order equipment to meet inventory needs and demand
• Track inventory to ensure accurate data for multi-departmental use
• Ability to recovery corrupted data using troubleshooting methods
• Provide camera status updates to the team.
• Stay up to date on technological advancements.
• Assist in researching innovative components, solutions and prototypes.
• Assist the department manager with the production and maintenance of surveillance equipment
• Install, configure, and maintain operating systems, hardware, and software for routing networks and IP network cameras
• Troubleshoot and diagnose technical issues related to internet connectivity, modem/router configurations, and/or investigator equipment
• Provide technical support for remote investigators and other departmental personnel

Skills:

      · Basic Networking: Knowledge of networking principles and security protocols

• Knowledge of principles such as DHCP, FTP, SFTP, LAN, and WAN
• Technical understanding and experience of integrating PoE and modems for IoT purposes
• Certifications: CompTIA A+ required; Networking+ or CCNA preferred
• Experience with cloud computing – AWS preferred
•   Surveillance Technology: Knowledge of cameras and understanding video imaging properties like WDR, frame rates, compressions, resolutions, and zipstreams
• Technical Expertise: Experience working with power tools, splicing wires, soldering, crimping, and low voltage systems

Requirements:

• Education: Bachelor's degree in IT preferred
• Must be available for occasional evening and weekend duty
• Flexible schedule based on departmental needs

Physical Requirements:

• Ability to remain in a seated position for extended periods of time
• Ability to stand for extended periods of time
• Ability to operate standard office equipment and keyboards
• Ability to lift up to 50 lbs

Location: Buford, GA

Status: Full-time in office

Hours: Monday–Friday 9:00 AM–6:00 PM EST (occasional evening and weekend duties to cover any unforeseen circumstances that may arise)  

Delta Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex (including pregnancy, sexual orientation, gender identity / expression), national origin or ancestry, genetic information (including family medical history), physical or mental disability, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.

Compensation$45,000.00 - $55,000.00