Sales Support Coordinator

SALES SUPPORT COORDINATOR

If you love the Outdoors here in Colorado and Love all the gear, we may be just the place for you! The Sales Support Coordinator is responsible for executing the operational elements of the sales process.  This position provides reps with internal support of process, content, and resources to drive customer profitability. 

• Coordinates, while working closely with Sales Managers. 
• Model customer profitability through analysis in the program sheets. Maintain source of record for custom retailer pricelists, margin, and programming. 
• Partners with Sales Managers, Planners, and Sales Support Coordinates to ensure order book accuracy, forecast accuracy, pre-season order tracking, and POS reporting.  
• Serve as cross-functional liaison with other departments to address challenges, resolve issues and refine processes. 
• Oversee account specific projects, processes, and technology implementations. 
• Co-develops merchandising and promotion strategies with the sales team. 
• Drives supply chain excellence through cross-functional support with key customers. 
• Facilitates and develops presentation materials to support channel business efforts. 
• Responsible for vetting and disseminating customer routing, style, brand guides to stake holders and ensuring company compliance of customer requirements.  
• Responsible for accurate and complete item setup submissions in retailer portals. 
• Partner with Sales Managers on SMU request form submissions.  
• Analyze and modify customer facing communications to ensure an excellent customer experience. 

• Must be able to function effectively in a team environment and earn the respect of team members through actions and contributions. 
• Team player, team leader as needed.
• Leads, drives and builds excitement, energy and consensus among cross-functional groups.
• Proven record of setting high expectations and achieving commitments.
• Track record as a top performer; earns the respect of customers and peers.
• Works in the best interests of all - within and across functions, levels.  When something is broken, regardless of responsibility, takes the action needed to fix it.
• Does what can and should be done right now as quickly and effectively as possible.
• Takes reasonable and well thought through risks.  If mistakes occur initially, learns from them to increase future success.   Takes initiative and isn’t afraid to take untested or new approached and actions.
• Organized and focused, able to clearly communicate goals and plans within Exxel Outdoors and with customers.
• Strategic thinker; understands how to delegate tactical projects in order to develop long term objectives.

• Excellent organizational skills.
• Strong attention to detail.
• Ability to communicate professionally and effectively, both written and verbal, with internal and external stakeholders.
• Strong independent problem-solving skills.

• Strong presentation skills.
• Strong product knowledge.
• Basic understanding of Exxel Outdoors and Customer P&L’s Desirable.
• Good oral and written communication skills.
• Must be proficient in Excel.  Understanding of MS NAV a plus.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.  The employee frequently is required to stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of Exxel Outdoors, LLC, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others.