Sales b2b to work in athens hybrid

Job Title: Customer Support Representative (Portuguese Speaker) Hybrid in athens (Greece)

Job Location: Hybrid (Based in Athens)
Job Type: Full-Time/Part-Time
Language Requirement: Portuguese (Fluent)

About Us:

We are a rapidly growing international company providing innovative solutions and exceptional service to customers around the globe. As we expand our customer support operations, we are seeking passionate and dedicated Portuguese-speaking individuals to join our remote team. This position offers the flexibility to work from home in Greece while contributing to our mission of delivering top-tier support to our customers.

Key Responsibilities:

• Provide exceptional customer support via email, chat, and phone in Portuguese.
• Respond to customer inquiries, resolve issues, and provide product information in a timely and professional manner.
• Handle customer complaints and concerns effectively, ensuring customer satisfaction.
• Troubleshoot technical problems and offer practical solutions to resolve customer issues.
• Maintain accurate records of customer interactions, transactions, and feedback.
• Collaborate with other departments to ensure the swift resolution of customer problems.
• Stay up-to-date with product updates and industry trends to offer informed assistance.
• Meet daily, weekly, and monthly targets for customer resolution and satisfaction.

Requirements:

• Fluency in Portuguese (both written and spoken) Native or near-native proficiency.
• Proficient in English (written and spoken), as it is required for internal communication.
• Strong communication and interpersonal skills.
• Experience in customer support or a service-oriented role is preferred, but not required.
• Basic technical knowledge or willingness to learn.
• Reliable internet connection and a comfortable remote work setup.
• Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.
• Detail-oriented with excellent problem-solving skills.
• Availability to work flexible hours, including weekends or evenings if needed.

Preferred Skills:

• Previous experience in remote customer support roles.
• Knowledge of customer service software (e.g., Zendesk, Freshdesk).
• Strong time management and organizational skills.
• Positive attitude and eagerness to help others.

What We Offer:

• Competitive salary and benefits package.
• Flexible working hours, allowing you to balance work and personal life.
• Remote working environment work from anywhere in Greece.
• Opportunity to grow and advance within the company.
• Ongoing training and development to enhance your skills.
• Friendly and supportive team culture.

How to Apply:

If you're passionate about providing excellent customer service and have a strong command of the Portuguese language, we'd love to hear from you! Please send your resume along with a brief cover letter highlighting your relevant experience and why you'd be a great fit for this role.

Apply today and start making an impact with a dynamic global company!