Customer Support Officer (Chinese Happiness)

Job Title: Bilingual Customer Support Specialist (Chinese-English)

Job Overview

Strikingly is actively seeking a dedicated full-time Bilingual Customer Support Specialist proficient in both Chinese and English. This role is perfect for individuals seeking a stable and rewarding long-term career path in customer service.

Key Responsibilities

• Deliver exceptional customer support in both Chinese and English.
• Address customer inquiries and resolve issues with proficiency and professionalism.
• Maintain a positive demeanor when engaging with customers.
• Collaborate effectively with team members to enhance customer service processes.
  
  

Required Skills

• Proficiency in both Chinese and English languages.
• Strong communication and interpersonal skills.
• Customer-centric mindset with a focus on delivering excellent service.
• Ability to thrive in a fast-paced work environment.
• Effective problem-solving capabilities.
  
  

Qualifications

• Previous experience in a customer support role is preferred.
• Excellent verbal and written communication skills in both languages.
• High school diploma or equivalent.
  
  

Career Growth Opportunities

Joining Strikingly offers significant potential for professional development within the customer support sector. We encourage continuous learning and provide avenues for advancement within our organization.

Company Culture And Values

At Strikingly, we pride ourselves on fostering a collaborative and supportive work environment that values inclusivity and teamwork. We uphold high standards of customer service and are committed to nurturing our team members’ growth.

Networking And Professional Opportunities

Working with us at Strikingly allows you to build a strong professional network within the customer service industry, enhancing your career prospects and skill set.

Compensation And Benefits

• Competitive salary based on experience.
• Comprehensive health and wellness benefits.
• Flexible working hours to support work-life balance.
• A stable and long-term employment opportunity in a dynamic company.
  
  

Why You Should Apply

This is an excellent opportunity to join a thriving company that prioritizes its employees. If you are searching for a long-term career in customer support where you can utilize your bilingual capabilities, we encourage you to apply and contribute to our mission of outstanding customer service.

Employment Type: Full-Time