Professional Services Solutions Architect (France)

About Commvault

Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data.

JOB DESCRIPTION:

Commvault Professional Services help our customers to plan, design, implement and maintain extraordinary information management platforms to simplify and secure their backup, disaster recovery and cyber resilience architecture and enhance the value of their data.

As the flagship role within the organization, the Solution Architect is expected to deliver a wide range of projects of all sizes and scopes, from small deployments or upgrades to large-scale consulting and design engagements.

What You'll Do:

• Engage with broad range of customers to develop an understanding of their data and information management environment from a fresh, pragmatic perspective.
• Use validated consultative methods to craft, implement and/or remediate solutions relating to Modern Data Protection, Multi-Cloud capability, Archive & Compliance, Ransomware/Disaster Recovery, and Operational Improvement.
• Install and configure Commvault hardware and software following the design specifications provided to meet the customer’s technical and business requirements.
• Assess customer readiness to determine if all the technical pre-requisites have been met to proceed with the next steps in a project.
• Perform data migration tasks to transition the customer from the previous backup infrastructure to the new infrastructure.
• Install and configure backup agents to protect the customers applications, databases, and hypervisors.
• Work with the customer and Commvault technical support and/or development to solve any technical issues blocking progress.
• Provide daily updates on the progress and obstacles to the Project Manager for the deployment.
• Complete required documentation associated with client projects in a timely fashion, including User Acceptance Test Plans and As-Built Documentation.
• Stay up to date on the latest methodologies to ensure the smoothest possible project delivery.
• Assist / Work in collaboration with Technical Architect from regional theatres for our global customers
• Ensure customer happiness throughout client engagements.
  
  

Who You Are:

• Demonstrable experience as a Solutions Architect with Enterprise customer exposure
• Hands-on Commvault experience - Ideally with Advanced Commvault Certification (Solutions Architect, Engineer or Expert)
• Native or equivalent French language skills as well as full business fluency in English.
• Excellent communication etiquette, including strong verbal, written communication and listening skills.
• Evolved presentations skills with the ability to translate highly technical solutions to a non-technical audience
• Customer focused approach with strong customer service skills
• Can take detailed notes, work independently and efficiently to communicate effectively as a member of a remote workforce
• Strong knowledge & experience of Cloud environments ideally with exposure to Cyber Security, Networking, Storage & Linux Operating System
• Ability to multi-task and effectively prioritize within a high volume/time sensitive environment
• Proficiency with TCP/IP networking, SCSI, iSCSI or Fibre Channel
• Proficiency with backup and recovery of Microsoft 365 (Exchange Online, SharePoint Online, OneDrive for Business, Teams)
• Proficiency with backup and recovery of databases (Oracle, SAP/Oracle, SAP HANA)
• Hands-on experience with object storage (AWS S3, NetApp StorageGRID), data archive and search, private cloud (VMware, Hyper-V) and public cloud (AWS, Azure)
• Proficiency with Linux scripting
• Excellent diagnostic and troubleshooting skills
• Enjoy working in a highly technical team
• Capable of learning new technologies quickly and then leverage gained knowledge.
• Ideally located within Paris or with the ability to reach Paris easily
  
  

Meet The Leader

Abdel Sbaa (Senior Manager, Professional Services)

Why You'll Love Working Here:

• Continuous professional development, product training and career pathing
• An inclusive company culture with an opportunity to join our Community Guilds
• Generous Global Benefits
• Employee Stock Purchase Plan
  
  

Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work.

Commvault’s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email accommodations@commvault.com For any inquiries not related to an accommodation please reach out to wwrecruitingteam@commvault.com.

For our Candidates to prioritize your security:

Commvault has been made aware of email and/or text correspondence scams that falsely state that the senders are from the Commvault HR team and/or a member of our leadership team. The scammers even conduct false interviews via email or text and then request personal information (name, address, birthdate, social security number, etc.) when returning the signed offer letter. Please note that Commvault does not conduct interviews by email or text, and we will never ask you to submit a W4 via email or prior to your first day of employment.

If you think you have been targeted in this recruiting scam, please reach out to us at wwrecruitingteam@commvault.com. You can also find more tips about job scams and how to avoid them on the FTC’s website.