Sales Operations Analyst

The Sales Operations Analyst will play a key role in supporting and enhancing the efficiency of the sales team by providing data-driven insights, optimizing processes, and ensuring smooth execution of sales strategies. This position involves analyzing sales data, reporting on performance metrics, and working cross-functionally with other departments to improve sales operations and outcomes. 

Key Responsibilities 

Data Analysis & Reporting: 

• Analyze and interpret sales data to identify trends, insights, and areas for improvement. 

• Create and maintain regular sales performance reports, dashboards, and KPIs (Key Performance Indicators) for sales leadership and other stakeholders. 

• Monitor sales pipeline health, conversion rates, win/loss analysis, and forecast accuracy. 

• Provide data-driven recommendations to improve sales performance, productivity, and efficiency. 

Sales Process Optimization: 

• Collaborate with sales operations leadership to evaluate and streamline sales processes, systems, and tools. 

• Identify bottlenecks in the sales cycle and suggest solutions to improve efficiency. 

• Support the development and implementation of new sales processes and tools to enhance the sales team's effectiveness. 

Sales Forecasting & Planning Support: 

• Assist in the creation of accurate sales forecasts, ensuring that key assumptions are tracked and updated as needed. 

• Provide input into sales account level planning as part of the monthly consensus process. 

• Track and measure the performance of sales initiatives and campaigns, recommending adjustments when necessary. 

Cross-Functional Collaboration: 

• Partner with demand planning, finance, strategic sales and strategic operations teams to align sales strategies with broader business goals. 

• Provide support to the sales team to drive internal alignment and resolution of any operational challenges. 

Ad-Hoc Analysis & Special Projects: 

• Conduct special projects as requested by sales operations leadership to support business initiatives or strategic decisions. 
• Provide on-demand analysis and support for any issues or opportunities that arise. 

Requirements 

Education: Bachelor’s degree in business, finance, marketing, or related field required.   

Experience: 

• 2-4 years of experience in sales operations, sales analytics, or a related field. 

• Strong proficiency in Excel and other sales tools (e.g. Domo, QV, Power BI, or similar analytics platforms). 

• Proven ability to analyze complex data sets and provide actionable insights. 

• Solid understanding of sales processes, metrics, and KPIs. 

• Strong communication and presentation skills. 

• Attention to detail and ability to work independently in a fast-paced environment. 

• Ability to collaborate effectively with cross-functional teams. 

Skills & Competencies: 

• Analytical Thinking: Ability to interpret data and translate findings into actionable strategies. 

• Problem-Solving: Proactively addresses challenges and identifies opportunities for process improvement. 

• Communication: Clear and concise communication of findings and recommendations to stakeholders. 

• Project Management: Ability to manage multiple priorities and meet deadlines in a fast-paced environment. 

• Teamwork: Strong collaborator who works well with cross-functional teams to achieve business objectives.