Creative Project and Ops Manager

Role OVO-View

Location: London or Bristol based. 2 days p/w in office. 

Team: Creative Operations, within Brand and Marketing

Salary banding:  £45,000 - £53,000

Experience: Expert

Working pattern: Full-Time

Reporting to: Lead Creative Ops Manager

Sponsorship: Unfortunately we are unable to offer sponsorship for this role.

This role in 3 words, Creative Delivery, Optimisation, Collaboration 

Top 3 qualities for this role: Expertise, Creative Problem solving, Communication

Where you’ll work:

At OVO, we understand that a one size fits all approach doesn’t work for everyone. That’s why we created the OVO Way of Flexibility.

All our roles are hub based (Bristol, Glasgow or London), providing a dedicated space for collaboration, connection and teamwork. You’ll also have the flexibility to work from home.

Everyone belongs at OVO

At OVO, we are on a mission to solve one of humanity's biggest challenges, the climate crisis. And we know it takes all of us to change the world. That's why we need diverse people from all abilities, gender identities, ethnicities, ages, sexual orientations, life experiences and backgrounds to join us.

Teamworking for the planet

Everything we do here spins around Plan Zero. So, naturally, the Creative Studio plays a vital role in making that happen – whether it’s through customer interaction or how we show up as a brand. 

The impact of our Creative Studio is huge. At every touchpoint, we have the opportunity to help customers on their own path to zero. That’s what we want to make OVO famous for. 

And you’ll work with some amazing people along the way. Our mission takes teamwork, so you’ll be a trusted partner for stakeholders all over the business – working particularly closely with our Brand team. 

This role in a nutshell:

As Creative Project and Ops Manager in the brand and marketing team, you will be a great teammate who is able to form strong relationships with cross-functional stakeholders, as well as our creative team. You’ll use strong creative project management skills to ensure delivery of a varied range of creative briefs to a high standard, as well as operational skills to support the Lead Creative Ops Manager in ensuring that our workflow tool and other tech platforms are optimised to best support how we work. 

In essence - you’ll love working collaboratively to create great work, and be passionate about doing it in the most efficient, impactful way possible. As an experienced Creative Project Manager, you’ll be calm under pressure, able to keep the team cool when timings are tight and maintain an impeccable standard of delivery.

Your key outcomes will be:

• Partner with one or multiple briefing workstreams and be their point of contact for briefing, scoping, management of projects and process improvements and communication. Work with them on their utilisation rate of studio resource and help to manage the prioritisation of their pipeline
• Work with stakeholders to interrogate and develop creative briefs, ensuring all tasks are clearly defined for the studio creative team
• Day-to-day management and guidance of project progress, resource planning, management and coordination of all project deliverables 
• Management of creative budgets including paid for projects where applicable .
• Identifying and managing stakeholders effectively, anticipating challenges, and developing plans to address risks.
• Optimisation of our project management platform, working with the Lead Creative Ops Manager on improvements, iterations and new opportunities for other tech based tools that can help improve how we work
• Responsible for the scoping, build and maintenance of all studio dashboards and data visualisation (for both internal use and stakeholder facing). 

• Raise purchase orders when required and ensure complete accuracy within the PO Tracker 
• Budget exposure and access to sensitive and confidential information.
• Build & maintain strong connections with OVO’s people and suppliers

You’ll be a successful Creative Project and Op Manager here at OVO if you…

• Have a track record in delivering creative projects in a dynamic, fast paced, digital environment. We’d love experience delivering a wide range of output, with a focus on cross channel campaigns, for in house and agencies
• Have worked closely with creative teams previously. Experience in managing resource is a real plus

• Be process driven, with experience of implementing and improving day to day Studio processes. You’ll have a passion for tooling and innovation in tech with a view on how we can utilise it to benefit the creative work we do
• Be calm whilst working with levels of ambiguity and adept at bringing order and clarity into a team environment
• A real people person who develops powerful working relationships quickly and maintains them successfully
• A proactive problem solver, who is keen to keep evolving and drive for ultimate efficiency in all we do
• An exemplary teammate, at their best when working within a collective to deliver a shared vision
• Energy and positivity; the person everyone wants to have in the room
• Incredible organisation in a way which instils confidence into all - you will be coordinating multiple partners across multiple tasks from multiple projects daily
• Experience of the utilities industry is a real plus

Let’s talk about what’s in it for you

We’ll pay you between £45,000 and £53,000, depending on your specific skills and experience. If your expectations are a little different, have a chat with us!

We keep our pay ranges broad on purpose to give us, and you, flexibility to match your experience to our zero carbon mission.

You’ll be eligible for an on-target bonus of 15%. We have one OVO bonus plan that focuses on the collective performance of our people to deliver our Plan Zero goal. 

We also offer plenty of green benefits and progressive policies to help you feel like you belong at OVO…and there’s flex pay. We'll give you 9% Flex Pay on top of your salary – 4% of this is auto enrolled into your pension, and the remaining 5% is yours to do what you like with. You can use this to buy from our extensive range of flexible benefits, including our green benefits which we've put at the heart of our offering, add to your pension or even take it as cash.

Here’s a taster of what’s on offer: 

For starters, you’ll get 34 days of holiday (including bank holidays).

For your health
With benefits like a healthcare cash plan or private medical insurance depending on your career level, critical illness cover, life assurance, health assessments, and more

For your wellbeing
With gym membership, travel insurance, workplace ISA, will writing services, dental insurance, and more

For your lifestyle
With extra holiday buying, discount dining, home & tech loans, and supporting your favourite charities with give-as-you-earn donations

For your home 
Get up to £400 towards any OVO Energy plan, plus great discounts on solar, smart thermostats and EV chargers

For your commute
Nab a great deal on ultra-low emission car leasing, plus our cycle to work scheme and public transport season ticket loans

Want to hear about our full range of flexible benefits and progressive people policies? Our People Team can tell you everything you need to know.

For your Belonging

To find better ways to support our people, we need to listen to each other’s experiences and find ways to build a truly inclusive and diverse workplace. As part of this, we have 8 Belonging Networks at OVO. Led by our people, for our people - so when you join OVO, you can play a part - big or small - with any of the Networks. It's up to you.

Oh, and one last thing...

We’d be thrilled if you tick off all our boxes, yet we also believe it’s just as important we tick off all of yours. And if you think you have most of what we’re looking for but not every single thing, go ahead and hit apply. We’d still love to hear from you!

If you have any additional requirements, there’s a space to let us know on the application form; we want to make the process as easy and comfortable for you as possible..